IT Support for Healthcare Businesses
With over 40 years of experience, EBS prides itself on being a trusted technology partner, offering innovative, dependable, and customer-focused services. From ensuring data security to streamlining workflows, we work collaboratively with you to optimise your IT infrastructure. Our goal is to provide you with the peace of mind needed to focus on what matters most—delivering outstanding care to your patients.

Expert Support for Healthcare Providers
In healthcare, working with trained experts is a non-negotiable, and your IT support should be no different.
Just as a doctor cannot deliver exceptional patient care with outdated or inadequate equipment, healthcare providers need reliable, cutting-edge IT systems to operate effectively. We understand the unique demands of the healthcare industry and deliver tailored, innovative solutions.
















The Support Services We Offer
Our IT support for healthcare clients is comprehensive. Rest assured that your IT systems are in safe hands, while you concentrate on caring for your community.
Managed IT Support
In today’s fast-paced healthcare environment, having reliable IT support is essential. Whether you need fully managed IT services or specialist support for a specific project, outsourcing to experts ensures your systems run smoothly and securely.
If you have an in-house team, we can complement their efforts with specialist expertise, handling complex challenges or providing additional capacity during critical times. Our collaborative and customer-focused approach ensures you get the right level of support to keep your healthcare operations efficient and compliant.
You can choose from the following support services:
Remote
Standard
Managed
Complete
Cyber Security for Patient Records
Protecting patient records is critical for maintaining trust and compliance in the healthcare sector. We provide robust cyber security solutions tailored to safeguard sensitive medical data against evolving threats.
Our bespoke services ensure that patient information remains confidential and accessible only to authorised personnel, instilling confidence in patients and stakeholders alike. From proactive monitoring to advanced threat detection to data encryption, we design security measures that meet the unique demands of your organisation.
Optimise IT Infrastructure
We specialise in upgrading hardware and software to maximise performance levels. From secure servers and reliable networking equipment to smart devices tailored for healthcare settings, we provide the tools your organisation needs to thrive.
We team up with renowned companies such as Mircosoft, Aruba, HP and SonicWall to deliver excellent hardware solutions.
As a trusted Sage partner, we offer expert support for Sage software, simplifying financial and administrative processes.
If you’re looking to migrate from existing systems, our experienced team ensures a smooth transition with minimal disruption.
Easily Accessible Cloud Services
EBS provides flexible and secure cloud solutions designed to meet the demands of healthcare organisations. Our options include Cloud Hosting, On-Premise, Hybrid, and Colocation services, ensuring reliable access to critical applications and patient data while maintaining robust security and compliance.
Whether you’re migrating existing systems or optimising your current infrastructure, our bespoke solutions offer the perfect balance of accessibility, performance, and cost-efficiency. We work with you to choose the right cloud hosting method to support your operations, empowering your team to focus on delivering outstanding care with dependable IT infrastructure.
Consultancy for Unique Challenges
Healthcare organisations face complex challenges requiring bespoke IT solutions. EBS provides expert consultancy services to address your specific needs, offering practical advice and strategic guidance to ensure healthcare professionals overcome operational hurdles. We work collaboratively with your team to identify pain points, streamline workflows, and implement innovative solutions that enhance efficiency and compliance. Whether optimising existing systems or planning new initiatives, our customer-centric approach ensures your objectives remain our priority.
Experts in IT Support for the Heathcare Sector

Managed IT Support
All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.

Cyber Security
We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.

Outsourced IT Support
Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.

Cloud Computing
We get to know how your business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.
Ensure reliable IT for Better Patient Care
Why IT Support for the Heathcare Sector?
Effective IT support is essential for healthcare organisations to maintain efficiency, security, and compliance.
Expertise in Healthcare IT: Tailored solutions to meet the specific needs of the healthcare sector.
Advanced cyber security Solutions: Cutting-edge tools and protocols to protect sensitive data from threats.
24/7 Monitoring: Reliable assistance and protective monitoring to identify security breaches, minimise downtime and resolve issues promptly.
Scalable Solutions: Adaptable services to grow alongside your organisation’s needs.
Strategic IT Guidance: Proactive consultancy to align technology with your operational goals.
Trust us to keep your IT moving.
Our Expert Team
Established in 1979, EBS has been at the forefront of business technology, offering specialist software and hardware solutions before personal computers became mainstream. Trusted by local and national government bodies, including HMRC, we’ve built a reputation for delivering innovative, reliable IT services.
As a Sage Business Partner since 1996, we provide flexible BMS and ERP solutions for accounting, IT support for manufacturing, and CRM. Our in-house development team creates bespoke software, and our IT, Network, and Cloud teams implement cutting-edge systems. With a personal approach and long-term partnerships, we ensure IT and software solutions evolve with your business to deliver measurable results.
With EBS, you’ll gain a reliable partner committed to supporting your investment in IT and empowering your business to thrive in Birmingham and beyond.

Meet The Expert IT Team At EBS
Get to know the dedicated professionals behind EBS’s IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.

























Your experienced IT support partners
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Mark ChapeUSN are a global brand with the European head office based in Birmingham, EBS are therefore ideally situated to support our national team. USN fully embrace a work from home policy which allows us to get the best people despite their location. Knowing EBS can bring on new starters, providing them with equipment, access to Office 365 & SharePoint (amongst other software) is paramount to the running of our business.Read more...
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Claire WestwoodHaving worked with EBS for many years for our Sage 200 implementation and ongoing support, we have now migrated our Managed Services and IT Support to them. We are really pleased with the service we receive from them. The Team are always helpful, knowledgeable and approachable. The most recent project was moving to EBS Cloud, the transition was smooth and has been fundamental to our flexible working and ongoing business plans.Read more...
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Paul InceExperienced team that are always willing to help and provide the right solutions. Very adaptable during the pandemic, offering great advice and responding quickly to a changing situation.Read more...
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Victoria NicholsAlthough our procedures are relatively complex, EBS Consultants took the time to understand our business processes and full requirements. They had a good grasp on the “step by step” list of tasks in each scenario that needed to be carried out and at each stage; in preparation for Go live. Their knowledge and experience of industry standards and the software’s capabilities left us with confidence they could deliver a product and problem solve any minor issues as they arose. adapting to changes in our decisions throughout the test phase. The hand holding throughout; and the training for our staff was excellent, the procedures set out are now easily accomplished by all from shop floor up-to management level I would have no hesitation in recommending EBS Consultants for a stress-free install; we are now looking forward to a smooth transition on to our live data very shortly. Well done guys and thank youRead more...
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Chris PrestonWe have been working with EBS since 2012 and they have been instrumental in helping us upgrade and modernise our systems. Through our close relationship with EBS they have understood the needs of our business and developed a roadmap for us to make significant improvements to our business operations.Read more...
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David BodinEBS were flexible to allow us to meet all our deadlines. When there were challenges getting lines into the new building because of pandemic delays with Open Reach EBS put in a 4G temporary solution to allow the training and installation of Sage 200 to take place. The project was very well run by the whole EBS team. EBS spotted the challenges around Sage 50 and could see how its limitations might hinder our companies growth plans. We were happy with Sage so they recommended Sage 200 with Manufacturing to ensure we had the tools and systems in place for our future.Read more...
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Richard BrownThe HaTS department have been excellent since my time at Agriline Products Ltd. We are a fast moving company who literally cannot afford for our systems to be down for 10 minutes. If they were, then orders would stop coming in via phone and website, and our warehouse would lose time to get orders out the door. When you can be dispatching up to 500 orders per day, then every minute counts. The Hardware department have ensured we can maintain our critical same day despatch policy, all thanks to the Pro-Active support package.Read more...
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Darryl Spencer-HicksSince our first dealings with EBS we have always received outstanding support with hardware and software which other companies fail to provide. EBS is a go to company for any business that wants to invest in growing their own business rather than worrying about their I.T. infrastructure. Dealing with EBS ensures there is a no blame game between software or hardware companies as they deal with it all from the moment you pick the phone up to them, there are not many companies out there today that provide this service. When we originally went with EBS it was with this in mind and the service received has been impeccable. They are a very versatile and dynamic business and not just there to sell but to advise on streamlining our processes and offer the best solutions to an ever-changing company. This is a company that employs knowledge and with this they give excellent advice on all the products and services they provide. This is why after 26 years we still remain a loyal customer as they have proved to be a loyal supplier. EBS to NERO is a “One stop I.T. company”Read more...
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Amy Dyer
EBS have been great in developing our system, and making us feel much more secure in terms of our IT landscape, from many system efficiencies they have helped us implement to hardware improvements which have sped up our systems allowing our staff to use their time more wisely. The regular catch ups we have really make us feel like we are a valued customer and that we are in safe hands as there has always been progress.
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Jessica Tarr
It's been a pleasure working with EBS. I only have positive things to feedback. From start to finish, your communication has been phenomenal. Thanks to all of your hard work, the upgrade of both Sage and SICON was an absolute breeze and completely stress-free.
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IT Support for Healthcare: Frequently Asked Questions
We’ve answered some key questions that healthcare practitioners may have about our IT support.
What Are The Compliance Requirements For Healthcare Data Protection And Cyber Security?
Healthcare data protection and cyber security require compliance with regulations such as the UK GDPR, Data Protection Act 2018, and NHS Data Security and Protection Toolkit. These standards ensure patient privacy, data confidentiality, secure handling, and robust cyber security measures. EBS provides expert support to help healthcare organisations meet these critical requirements efficiently.
Do You Offer Remote Or On-Site IT Support?
Yes, EBS offers both remote and on-site IT support, tailored to your organisation’s specific needs. Whether resolving issues quickly online or providing hands-on assistance, our flexible services ensure reliable, efficient support to keep your healthcare operations running smoothly. We work collaboratively to deliver the right solution for you.
What Data Solutions Do You Provide For Healthcare Professionals?
EBS provides healthcare professionals with secure data management solutions, including cloud hosting, data backup, disaster recovery, and compliance-driven storage. Our bespoke services ensure patient data is protected, accessible, and managed efficiently, supporting healthcare operations and business continuity.
Contact Us
For more information on how our IT support for healthcare services can benefit your organisation, get in touch with our expert team. We’ll collaborate with you to find the right technology solutions that align with your healthcare goals and help you stay ahead of the competition.
- IT Consultancy
- Business IT Solutions
- Cyber Security
- Cloud Services
- Technology Strategy
A personalised approach to IT Support for Healthcare Businesses
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Customer Portal
Get quick access and updates from the support teams via our very own secure customer portal