Insure Alert is a business designed to improve communications between recovery vehicle operators and insurers. After identifying this gap in the market, Insure Alert scoped out the potential for an online platform that would streamline communications between insurers, fleet companies, and recovery vehicle operators.

However, when it came to finding a software development company to create the platform, Insure Alert began to struggle. They found it difficult to find a provider that would form a collaborative relationship with a defined scope, timings, and budget.

The solution: partnering with EBS

Insure Alert spoke to EBS, as an existing IT partner, about software development and we began a journey to understand their objectives. We wanted to fully scope the project to enable us to put together a structured approach with a clear, staged plan and timeline. This helped Insure Alert gain a clear understanding of each project phase and fostered collaboration between both parties right from the start.

By combining an agile development approach with our proven project methodology—which included regular communication and an iterative process—EBS ensured that every stage of development had a feedback loop for ongoing refinement and improvement as the project advanced. This approach ensured that the final product not only met but exceeded expectations.

Why EBS? Scope combined with security

The end result is a version that upholds stringent cybersecurity standards with Cyber Essentials certification while ensuring data security by being hosted in an ISO27001-compliant data centre.

With the first version of Insure Alert successfully launched, there are planned future iterations that will follow the same collaborative process. It is this process and partnership that has helped Insure Alert leverage technology to create an opportunity for a gap in the market.

“EBS helped put our minds at ease throughout the process. They answered our queries, took on board our thoughts as we went, and helped to implement these into the platform”

Marc Haldron, Insure Alert.