IT Support Birmingham

Support Packages

At EBS, we understand that every business has IT challenges, which is why we offer a variety of support packages designed to cater specifically to your requirements.

Our Fully Managed and Proactive support plan stands out by swiftly identifying and resolving issues, so they don’t impact your business operations. Additionally, our service tiers match your business demands:

• Remote
• Standard
• Managed
• Complete

Trust EBS to keep your IT infrastructure and systems running smoothly, allowing you to focus on what you do best.

Cloud Hosting and Infrastructure

EBS’s Cloud Hosting combines cost-effective, scalable hosting solutions with robust security, eliminating the need for substantial upfront hardware investment. Our UK-based data centre boasts comprehensive security measures, including biometric access and round-the-clock security staff, ensuring unparalleled data protection. Designed to evolve alongside your business, our infrastructure promises resilience and adaptability.

Additionally, we offer hybrid cloud solutions, perfect for organisations with legacy applications. For firms without the necessity for a physical office, our cloud environment presents a more economical alternative, retaining all the advantages of traditional cloud hosting from our IT service desk. This strategy enables businesses to enjoy high performance and security, with significant cost savings.

Cyber Security and Disaster Recovery

A recent Cyber Security Survey highlighted that 83% of businesses encounter phishing, while 63% face impersonation attacks. Implementing protective measures and educating your team can drastically lower these risks. At EBS, we offer Online Backup and Disaster Recovery solutions.

Our fully monitored cloud services negate the dangers of misplaced or stolen backup drives, encrypting all data during transfer and storage. Whether it’s a minor setback or a larger issue, our cyber security solutions ensure your business’s resilience against data corruption and allow for swift recovery and continuity.

Collaborative Working with Birmingham Businesses

Our ethos is built on nurturing strong, collaborative relationships with businesses.

We pride ourselves on our efficient service and our proactive involvement within the community, creating long-term solutions that are personal to each Birmingham business we work with.

• Microsoft Teams: 
  Facilitating seamless communication and collaboration, enabling businesses to stay connected, anytime and anywhere.

• Hosted Phone System (VoIP): 
  Offering flexible, scalable telephone solutions that reduce costs and enhance communication efficiency.

• Virtual Private Network (VPN): 
  Ensuring secure, remote access for your team, safeguarding data across any network.

• Power BI: 
  Transforming data into actionable insights, empowering businesses to make informed decisions.

• SharePoint: 
  Streamlining document management and collaboration, making it easier for teams to work together and share information effectively.

At EBS, we’re committed to forging partnerships to create a brighter, more connected future.

Our managed IT services encompass all aspects of management from proactive monitoring and maintenance to ensuring your systems are dependable.

By entrusting your IT infrastructure to EBS, you gain not just a service provider, but a partner dedicated to enhancing your productivity.

We want to partner with you to help your business growth.

Embrace peace of mind with EBS’s Managed IT Services in Birmingham.

Hardware and Software Development

Our approach involves working closely with you to deploy innovative technologies that elevate operational efficiency, boost productivity, and allow you to reach your goals. 

Hardware:

• Custom-built PCs and servers designed to meet the specific performance and reliability needs of your business.
• Network infrastructure solutions that ensure fast, secure, and reliable connectivity within your organisation.

Software:

• Tailored software applications that streamline business processes, enhance customer engagement, and improve decision-making.
• Development of bespoke systems integration solutions to optimise workflow and facilitate seamless communication across various software platforms.

By partnering with EBS, you gain a commitment to consistency, guaranteeing that your hardware and software solutions not only meet current demands but are also poised for future challenges.

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