Managed IT Support

Is unreliable technology holding your business back? With EBS managed IT support services, you get a dedicated team of IT experts working behind the scenes to keep your business running smoothly.

Whether you need extra support for your internal teams, full IT outsourcing, or proactive system monitoring, we provide cost-effective, high-performance solutions tailored to your needs.

From setting up enhanced security solutions like award-winning firewalls to solving everyday issues, we take care of your IT – so you can focus on growing your business with confidence.

We’re a proud managed services provider (MSP).

Managed IT Support

A Managed Service Provider

Our comprehensive support packages allow you to easily budget while remaining confident you are receiving the assistance and support you require.

What is Managed IT Support?

Managed IT Support is like having your own IT team – without needing to hire and manage one in-house. It’s a proactive, stress-free way to keep your business operations running smoothly, secure from cyber threats, and free from frustrating technical issues. Our team will implement recommended services and solutions and manage each one, taking the responsibility and complexity away from you.

All our fully managed IT services are scalable, allowing you to increase or decrease user and device counts as your business requires.

Managed Services IT

Managed IT Support Features

What do you get from our managed IT services and support?

Secure, scalable, and hassle-free IT support starts here

Discover Our Managed IT Support Services in Birmingham

We don’t just fix IT issues – we prevent them. Our IT support in Birmingham is strategically designed around your needs, delivering a reliable, forward-thinking service that ensures your business stays secure, efficient, and always one step ahead.

Find out more about our IT support managed services:

Onsite IT Support Services

Onsite IT Support

EBS stands out as a trusted IT partner for onsite IT support services due to its unique combination of tailored services, technical expertise, and commitment to building long-lasting client relationships.

Why Is Cyber Security Important

Cyber Security

We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions and fully-monitored services that remove the risk of lost or stolen backup drives.

IT Consultancy

IT Consultancy

At EBS, we provide expert IT consultancy services to help you align your technology with your business goals. Our IT consultants work closely with you to understand your business needs and offer practical, cost-effective solutions that drive efficiency and growth.

Remote IT Support Services

Remote IT Support

We understand the demands of modern SMEs, where minimise downtime and maintaining seamless operations are critical. Our remote IT support solutions allow us to fix issues promptly, regardless of location, ensuring your team stays productive.

Outsourced IT support

Outsourced IT Support

Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.

EBS Cloud Case Study

Cloud Computing

We get to know how your Birmingham business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing system will grow with it.

Small business IT support

Small Business IT Support

We offer small business IT support that is both affordable and effective. Instead of hiring a full in-house IT department, our expert team provides the support you need without the added costs.

IT Audit Services

IT Audit Services

Our audits delve deep into your IT systems, uncovering inefficiencies, identifying risks, and highlighting opportunities to optimise workflows. Whether it’s to improve system performance, enhance data and security controls, or ensure compliance.

Why Choose EBS as Your Managed IT Support Company?

By choosing our IT management services at EBS, you gain access to a team of IT specialists committed to maximising efficiency, improving security, and delivering strategic IT solutions that align with your business objectives.

98% Customer Satisfaction Score

We put our clients first, and our 98% satisfaction rating shows how much businesses trust us to keep their IT running without a hitch.

Over 40 Years of Experience

With decades of experience, we’ve provided IT support managed services to businesses of all sizes and been trusted by national government.

Consistently Reliable

When a flood cut power to the Institute of Leadership’s office, their server was left inoperative, putting their entire operation at risk. EBS acted immediately, gaining access to the building, retrieving the server, and restoring operations with no disruption to their services.

IT specialists in Birmingham

What Businesses Say About Our Managed IT Support Services

Meet the Specialists Behind EBS Managed IT Solutions

Discover the skilled professionals driving EBS’s managed IT support. Our expert team blends technical expertise with a client-focused approach, delivering reliable, efficient, and customised managed IT service management to support your business’s success.

Dan
Price

Richard
Bates

Sandy Robinson

Simon Pritchard

Your trusted experts in IT support managed services

More Benefits of Managed IT Services

What you can expect from our managed IT services:

  • Cost Savings – Cut IT expenses with a predictable, fixed-cost model while benefiting from enterprise-grade business IT support.

  • Time Saved – With proactive management and fast issue resolution, you’ll spend less time on IT problems and more time on your business.

  • Scalable IT Solutions – Whether you’re expanding, evolving, or adapting, our support scales with you, ensuring your IT grows as your business does.

  • Compliance Support – With built-in security and compliance support, we help you navigate complex regulations effortlessly, keeping your business protected and audit-ready.

98% CSAT Score

Trusted by over 2000 users

Managed IT Support: Frequently Asked Questions

Do you have questions about IT services managed by an MSP? We’ve answered a couple of common ones below.

Unlike basic IT services, which provide reactive solutions only when issues occur, our managed IT services are designed to prevent problems before they arise. With a managed IT support company, you benefit from continuous oversight, expert guidance, full service offerings and bespoke solutions tailored to your unique business needs.

IT managed support services save you money by providing predictable, fixed monthly costs and eliminating expensive emergency repairs. Managed services also reduce the need for a full-time in-house IT team, cutting overheads and preventing costly downtime through proactive support.

Contact us

For more information about any of your IT or software needs the please get in touch with our experienced and friendly team who will be able to assist you in your next steps.

A tailored and personal approach to IT.

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