Endpoint Detection and Response

Protect your business beyond traditional antivirus.

Your employees rely on laptops, desktops and servers every day. Each of these devices, known as endpoints, can also provide cyber criminals with a potential route into your business.

EBS provides managed Endpoint Detection and Response solutions that help protect your users, systems and business data from increasingly sophisticated cyber threats.

Enterprise-grade endpoint protection, fully managed.

What is Endpoint Detection and Response?

Protect every device connected to your business network.

Endpoint Detection and Response is an advanced cyber security technology designed to monitor and protect devices connected to your business network, including desktop computers, laptops, physical and virtual servers, remote working devices and cloud-hosted systems. EDR continuously analyses activity across these devices to identify behaviour that could indicate a cyber attack. Rather than only looking for known viruses, EDR considers how files, applications, processes and users are behaving, helping identify suspicious activity that traditional security tools may overlook. When a potential threat is detected, EDR can provide detailed information about what happened, which devices were affected and how the threat entered or moved through the environment.

Why Antivirus Alone May No Longer Be Enough

Traditional antivirus software generally identifies threats by comparing files against known malware signatures.

This remains a valuable part of your cyber security, but attackers are continually changing their techniques. Modern attacks may use legitimate applications, stolen credentials, malicious scripts or previously unknown vulnerabilities to avoid conventional detection.

EDR goes further by monitoring behaviour. For example, EDR may identify:

  • A trusted application suddenly behaving unusually
  • A user account accessing files it would not normally use
  • Large numbers of files being encrypted or modified
  • Suspicious commands being run in the background
  • An unknown process attempting to disable security software
  • A compromised device attempting to connect to other systems
  • Malware operating without creating a conventional file
  • Activity that could indicate ransomware or credential theft

This additional visibility can help identify and contain an attack before it spreads further across your business.

Managed EDR from EBS​

EBS provides a fully managed Endpoint Detection and Response service, giving your business expert protection without the need to manage complex security tools in-house.

Our managed EDR service includes:

  • 24/7 monitoring of endpoint activity
  • Expert analysis of alerts and potential threats
  • Rapid response to contain and remediate incidents
  • Regular reporting on your security posture
  • Ongoing tuning and configuration of your EDR platform
  • Support from an experienced UK-based technical team
  • Guidance on improving your wider cyber security
  • Integration with your existing IT support and systems
  • Access to specialists without the cost of an in-house security team

EDR Powered by SentinelOne

EBS’s Endpoint Detection and Response service is powered by SentinelOne, a market-leading EDR platform trusted by organisations worldwide.

SentinelOne provides:

  • AI-driven threat detection across every endpoint
  • Autonomous response that can act in real time, even when a device is offline
  • Protection against ransomware, malware and fileless attacks
  • Rollback capability to help restore affected files after an attack
  • A single lightweight agent covering desktops, laptops and servers
  • Deep visibility into device activity and attack behaviour
  • Cross-platform support for Windows, Mac and Linux devices
  • Cloud-based management for simplified deployment
  • Continuous updates to keep pace with emerging threats

How EDR Protects Your Business​

EDR provides multiple layers of protection that work together to keep your business secure.

  • Continuous endpoint monitoring – Every device is monitored around the clock for signs of unusual or suspicious activity.
  • Behaviour-based detection – EDR identifies threats based on how they behave, helping catch new or previously unknown attacks.
  • Rapid threat containment – Affected devices can be isolated quickly to stop an attack spreading further across your network.
  • Automated response – Common threats can be contained or remediated automatically, reducing the time attackers have to act.
  • Detailed investigation – Security teams can review exactly what happened on a device, helping understand the full scope of an incident.
  • Protection for remote workers – Devices are protected wherever your employees are working, not just on the office network.
  • Centralised visibility – A single view of all endpoints makes it easier to spot patterns and manage security across your business.

Who Needs Endpoint Detection and Response?

EDR should be considered by any organisation that relies on digital systems and business data. It can be particularly valuable for businesses that:

  • Hold sensitive customer, employee or financial information
  • Depend heavily on their IT systems to operate
  • Have employees working remotely
  • Use cloud-based services
  • Operate across multiple sites
  • Have regulatory or contractual security requirements
  • Need to demonstrate stronger cyber security controls
  • Do not have a dedicated internal cyber security team
  • Want greater protection against ransomware
  • Are working towards certifications such as Cyber Essentials Plus or ISO 27001

Small and medium-sized businesses should not assume they are too small to be targeted. Automated attacks can identify vulnerable organisations regardless of their size, while targeted attacks may focus on businesses with valuable data, trusted customer relationships or access to wider supply chains.

EDR Should Be Part of a Layered Security Strategy

EDR is a powerful tool, but it works best as part of a wider, layered approach to cyber security. No single tool can protect against every type of threat.

A layered security strategy may also include:

  • Firewalls to control network traffic
  • Email security to filter phishing and malicious attachments
  • Multi-factor authentication (MFA) for user accounts
  • Regular software patching and updates
  • Vulnerability management and scanning
  • Secure configuration of devices and systems
  • Data backups and disaster recovery planning
  • Staff cyber security awareness training
  • Password management and access controls
  • Network segmentation to limit the spread of attacks
  • Security monitoring through a SOC or SIEM service
  • Documented incident response plans

Combining EDR with these additional layers helps build a stronger, more resilient security posture for your business.

What Are the Benefits of EDR?

  • Detect threats earlier – continuous monitoring and behavioural analysis can identify suspicious activity before it becomes a major incident
  • Respond more quickly – automated actions and managed investigation can reduce the time between detection and action
  • Limit the spread of an attack – compromised endpoints can be isolated to help prevent malicious activity moving across the wider network
  • Improve visibility – detailed information about endpoint activity makes it easier to understand and investigate incidents
  • Protect hybrid working – business devices remain protected whether employees are in the office, at home or elsewhere
  • Reduce pressure on your team – EBS manages the platform and investigates alerts, reducing the burden on your internal staff
  • Strengthen your cyber security strategy – EDR works alongside firewalls, email security, MFA, vulnerability management, backups and training

Why Choose EBS?

EBS has been supporting businesses with technology since 1979. As your experienced technology partner, we take the complexity out of cyber security and provide practical advice that reflects the way your organisation operates. By choosing EBS for your endpoint security, you benefit from:

An experienced UK-based technical team
Managed deployment and ongoing support
Cyber Essentials Plus accredited expertise
Access to wider cyber security, SOC and SIEM services

Not sure your antivirus is still enough? Let's review your endpoints.

Frequently Asked Questions

Antivirus software identifies threats by comparing files against known malware signatures. EDR goes further by continuously monitoring device behaviour, helping detect and respond to suspicious activity that traditional antivirus may miss.

Yes. EDR can be scaled to suit organisations of any size, and smaller businesses are often targeted precisely because they may have fewer security controls in place.

No. EDR works best as part of a layered security strategy alongside firewalls, email security, MFA and other protective measures.

EDR continuously monitors endpoint activity, allowing many threats to be identified and contained in real time, often before they can spread further across your network.

Modern EDR platforms, such as SentinelOne, are designed to run efficiently in the background with minimal impact on device performance.

No. EBS offers a fully managed EDR service, meaning our team monitors, investigates and responds to alerts on your behalf.

Yes. EDR can support compliance with frameworks such as Cyber Essentials Plus and ISO 27001 by demonstrating stronger endpoint security controls.

The affected device can be isolated to prevent the threat spreading, while our team investigates the incident and takes appropriate action to contain and remediate it.

Simply get in touch with our team. We’ll assess your current endpoint protection and recommend the right EDR solution for your business.

Get Started Today

Secure your devices. Protect your data. Strengthen your business.

Speak to EBS about your current endpoint protection and find out whether EDR is right for your organisation.

We’ll be in touch within a day of your completing the form.

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