Find out how else we protect your accountancy business from cyber threats
IT Support for Accountants
Are slow systems, unexpected downtime, or trouble with your accounting software holding you back? Add in the stress of keeping client data safe and staying compliant with regulations, and IT can feel like a constant battle.
That’s where EBS comes in. Our expertise has earned us the confidence of more than 2,000 users, and as a trusted Sage Partner, we’re uniquely positioned to deliver tailored IT support solutions that address the specific needs of accountants.
Get in touch with our team and find out how we can make your technology work for you.
Data security
With award-winning firewalls and strong cyber security strategies, your data is in safe hands with us.
With decades of experience and a customer-first approach, we’re here to make IT simple, secure, and stress-free—so you can focus on your clients.
IT Support Services for Accounting Firms
Are you paying for more than you’re getting with your current IT support? With EBS, you’re choosing a partner who knows the accounting sector inside out and delivers the value you deserve.
From securing clients’ financial data to supporting your team in delivering exceptional financial services, we’ve got you covered.
Fully Managed IT Support for Accountants
More Options for Support Packages
Disaster Recovery & Secure File Access
Making Sage Work For You
Cyber Security Solutions
Fully Managed IT Support for Accountants
Fully Managed IT Support for Accountants
With fully managed IT support from EBS, you’ll have a dedicated account manager and IT expert working with you to keep your technology aligned with your goals.
We’ll take care of quarterly health checks and deal directly with your third-party providers, so your team can focus on clients instead of IT headaches. And with proactive reports and regular reviews, you’ll always know your systems are reliable, efficient, and ready to support your firm’s success.
Proactive Maintenance
By identifying and fixing potential issues before they cause disruptions, we ensure your systems stay efficient and ready to support your workload. Experience fewer interruptions, smoother workflows, and more time to focus on your clients without worrying about IT problems getting in the way.
More Options for Support Packages
More Options for Support Packages
Need something other than fully managed support? At EBS, we know every accountancy firm has different IT needs, so we offer flexible IT support packages to suit you.
Remote Support
Ideal for smaller firms or those with an internal IT team needing extra support. You’ll get:
- Expert help via phone or email.
- Stress-free IT so you can focus on your clients.
- An interactive portal to track and manage tickets.
Standard Support
All the benefits of Remote, plus:
- Onsite visits from our field engineers for complex issues.
- Faster response times with premium SLAs.
- Proactive system monitoring to catch problems early.
Complete Support
Fully managed support, with added security including:
- Advanced antivirus and mail protection.
- Annual vulnerability checks and action plans.
- Employee security awareness training.
Disaster Recovery & Secure File Access
Disaster Recovery & Secure File Access
Your clients trust you with their most important information, and we make sure you never have to worry about losing it. Our cloud hosting services include automated backups and disaster recovery plans, ensuring your data is always protected and quickly recoverable in case of an emergency.
Whether it’s an unexpected system crash or a cyber-attack, we’ll help you get back online without missing a beat.
Access Your Files From Anywhere
We provide full support for cloud-based accounting software, ensuring secure, remote access to your data and tools. With our solutions, you can work efficiently and confidently, no matter where you are, without compromising on security.
Making the Cloud Affordable
We kept hearing the same issue from our clients—the costs of moving to the cloud were just too high. Enter EBS Cloud—a platform designed specifically for SMEs. It delivers all the benefits of enterprise-level cloud solutions but at a cost that works for your accounting business.
Making Sage Work For You
Making Sage Work For You
As one of the UK’s longest-standing Sage Business Partners, we specialise in developing bespoke solutions for Sage 200 and Sage 50 systems. Here’s how our Sage development services can help you:
Eliminate Inefficiencies
Is your team spending too much time on manual tasks or duplicating data entry? We create custom Sage modules to automate repetitive processes, streamline workflows, and save valuable time.
Easy Integration
Struggling with disconnected systems that lead to errors and wasted effort? Our solutions integrate Sage with your other tools, ensuring smooth data flow and reducing the risk of mistakes.
Tailored Functionality
Are you finding that Sage’s out-of-the-box features don’t fully meet your needs? Our in-house developers design additional features and functionalities to address your unique business requirements, making your system work exactly how you need it to.
Cyber Security Solutions
Cyber Security Solutions
We understand that a single breach can jeopardise client trust, damage your reputation, and disrupt your accounting operations. Our cyber security services are designed to provide peace of mind by keeping your confidential information safe, secure, and compliant with regulatory standards like the Data Protection Act and FCA regulations. Here’s how we help:
Award Winning Firewalls
To protect your systems from hackers and unwanted intrusions, we install advanced firewalls—tools that act as a barrier between your network and potential threats. These firewalls filter harmful traffic, block suspicious activity, and ensure only authorised users can access your systems.
Protecting Your Emails and Web Activity
Our Managed Mail Filtering service protects your inbox by scanning emails for phishing attempts, suspicious links, or attempts to steal data. On the web, our Web Filtering service blocks harmful websites and malware by monitoring traffic in real time.
Securing Sensitive Client Data
To ensure client information and sensitive financial data remains confidential, our Data Loss Prevention (DLP) tools restrict unauthorised sharing of data through methods like USB drives, email attachments, or cloud uploads to platforms like Dropbox.
Keeping Your Systems Up to Date and Protected
Outdated software can leave your systems vulnerable to attacks. Our Patch Management service ensures your programs are always updated with the latest security fixes. We also provide managed antivirus solutions, which not only block known viruses but also detect and stop new, emerging threats.
Key Benefits of Outsourcing IT Support for Accountants
What to accountancy firms like yours get from outsourcing your IT support?
Cost-Effective IT Solutions
Outsourcing IT support to EBS means you get access to experienced professionals without the overhead of full-time staff. We offer a variety of support packages to fit your needs and budget, ensuring you only pay for the services you require while still benefiting from industry-leading expertise.
Customer Satisfaction You Can Rely On
At EBS, our commitment to exceptional service is reflected in our 98% customer satisfaction score. Our customers often highlight how our solutions have helped them save time, improve workflows, and achieve their goals.
‘From sales through to the go live, EBS had a great grasp of our business. We received incredible support throughout a difficult time, which helped us meet our objectives and minimised business disruption.’
Access to Sage Expertise
With partnerships in the accountancy industry, we understand the challenges businesses face in the accounting industry and have the Sage expertise to help. We don’t just support Sage software—we know it inside and out. Whether it’s troubleshooting, optimising, or customising Sage to fit your exact business processes, we ensure it works for your firm.
Why Choose EBS for Accountancy IT Support?
Many accountancy firms think that the IT issues they face—constant disruptions, slow responses, or lack of tailored support—are normal. At EBS, we’re here to show you that they’re not.
By really getting to know your business, we help you work more efficiently, reduce costs, and free up your staff from hours spent trying to fix IT problems. It’s not just about solving issues, it’s about creating a smoother, more profitable way of working. The decisions you make today can save a lot of backtracking down the line.
We’ve got a track record of helping businesses overcome challenges and grow stronger, and we’re ready to help your business do the same.
We would not have been as successful as we have been without the support of EBS. They are a wonderful asset to the business.
Better IT support is a call away.
Contact EBS and let’s work together to stop your technology from holding you back.
How IT Support Can Future-Proof Your Accounting Firm
Having the right IT support is essential for staying ahead of the curve. We provide tailored solutions that help your accountancy firm adapt, grow, and thrive, so you’re always prepared for what comes next.
Scalable IT Solutions for Growing Businesses
As your firm expands, so do your IT needs. Our scalable solutions grow with your business, ensuring you always have the right level of support without overpaying for unnecessary resources. Whether you’re onboarding new staff, adopting new software, or upgrading your infrastructure, we make scaling simple.
Technology Planning and Implementation
From recommending the best tools to implementing modern solutions, we take a consultative approach to ensure your IT infrastructure supports your long-term strategy. By working closely with you, we make sure every IT decision contributes to the success of your firm, helping you stay competitive in a challenging market.
IT Support for Accountants: Frequently Asked Questions
Based in Birmingham, we provide IT support for Birmingham businesses and those in the surrounding area. If you have more questions on our IT support services for accountants, feel free to get in touch or take a look at the section below!
How does information technology help accountants?
Information technology simplifies the tasks accountants face every day. From managing sensitive financial data securely to automating repetitive processes, IT systems improve accuracy, efficiency, and productivity.
Do you offer IT training for accountancy staff?
Yes, we do. We understand that adopting new IT systems can be challenging for accountancy teams and we provide tailored IT training to ensure your staff feel confident and capable using the technology we implement.
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