IT Support Birmingham

EBS is your expert IT support in Birmingham and beyond. Whether you’re grappling with unforeseen IT challenges or aiming to enhance your business technology, our team is here to assist you. We take time to get to know your business and talk you through our processes. EBS, your experienced technology partner.

Serious-looking IT support engineer standing by a server cabinet and using his laptop

Supporting future plans

We build long lasting relationships with our customers to ensure the business systems we implement support their future plans

Our comprehensive IT support packages allow you to easily budget whilst remaining confident you are receiving the assistance and support that you need.

Our IT Solutions for Birmingham Businesses

Is your business considering upgrading your IT systems? Learn about the wide range of options on offer at EBS and make informed decisions about what you need.

What sets EBS apart from other IT support providers in Birmingham?

EBS stands out as a trusted IT partner for Birmingham businesses due to its unique combination of tailored services, technical expertise, and commitment to building long-lasting client relationships. Here’s why EBS is the preferred choice:

Tailored solutions for every business

Proactive and comprehensive support

End-to-end IT expertise

Birmingham-based and locally focused

Proven track record

Let's discuss which support package best suits your business

Your Birmingham IT Support

At EBS, we specialise in delivering bespoke IT support solutions for Birmingham businesses. Our services encompass proactive monitoring, maintenance, and comprehensive management of your IT infrastructure, ensuring seamless and efficient operations.

manage it support and manage it services

Managed IT Support

All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.

Why Is Cyber Security Important

Cyber Security

We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.

IT Support Financial Services

IT Consultancy

At EBS, we provide expert IT consultancy services to help you align your technology with your business goals. Our IT consultants work closely with you to understand your business needs and offer practical, cost-effective solutions that drive efficiency and growth.

Remote IT Support Services

Remote IT Support

We understand the demands of modern SMEs, where minimise downtime and maintaining seamless operations are critical. Our remote IT support solutions allow us to fix issues promptly, regardless of location, ensuring your team stays productive.

Outsourced IT support

Outsourced IT Support

Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.

EBS Cloud Case Study

Cloud Computing

We get to know how your Birmingham business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.

Small business IT support

Small Business IT Support

We offer small business IT support that is both affordable and effective. Instead of hiring a full in-house IT department, our expert team provides the support you need without the added costs.

IT Audit Services

IT Audit Services

Our audits delve deep into your IT systems, uncovering inefficiencies, identifying risks, and highlighting opportunities to optimise workflows. Whether it’s to improve system performance, enhance data and security controls, or ensure compliance.

Why Work With Us?

Choosing EBS as your IT support company in Birmingham means partnering with a team that is committed to your success. Our expertise means we can address your specific needs.

From proactive managed IT professional services to innovative hardware and software development, we offer bespoke solutions that drive efficiency and growth. Our people are not just service providers. We’re loyal, responsive, and adaptive partners in your journey.

We proudly offer our services to businesses across the region, including Dudley, Solihull, West Bromwich, Sutton Coldfield, and Walsall.

With EBS, you benefit from reliability, expertise, and a personalised approach, making us the preferred choice for businesses looking to stay ahead and thrive. 

IT specialists in Birmingham

Sectors We Partner With in Birmingham

EBS provides tailored IT Support Services designed to meet the unique needs of various industries, ensuring seamless operations, security, and efficiency across multiple sectors. Here are some of our tailored IT Support solutions for your industry.

IT for manufacturing

IT Support For Manufacturers

Choosing EBS IT Support for Manufacturers means partnering with an expert team dedicated to the unique needs of the manufacturing industry.

Business finance data analytics graph.Financial management technology.Advisor using KPI Dashboard on virtual screen.

IT Support For Financial Services

With decades of experience, EBS has become the go-to choice for IT support for financial services businesses.

IT Support for Accountants

IT Support For Accountants

Many accountancy firms think that the IT issues they face, constant disruptions, slow responses, or lack of tailored support, are normal. At EBS, we’re here to show you that they’re not.

IT Support Solihull

IT Support For Law Firms

With decades of experience, EBS has become the trusted partner for IT support for law firms, ensuring secure, reliable, and efficient technology solutions tailored to legal professionals.

Tailored Solutions and Exceptional Service

At EBS, we aspire to be more than just your IT support provider. We aim to be an extension of your Birmingham business.

Our approach is to cut through the jargon, making technology accessible and understandable.

Our commitment to exceptional service is unmatched, with an expert team ready to be your support company in Birmingham and beyond.

We’re dedicated to building relationships with our clients.

By choosing EBS, you’re gaining a partner that takes time to understand your business and your needs.

We offer the benefits of remote support combined with on-site services. If your problem requires a visit from our field engineers, they will arrive at your place of business quickly to identify the cause of the problem and fix it. We work in partnership with you to understand your short and long-term business plans.

Meet the expert Birmingham IT team at EBS

Get to know the dedicated professionals behind EBS’s Birmingham based IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.

Dan
Price

Richard
Bates

Sandy Robinson

Simon Pritchard

Your experienced IT support partners across Birmingham

What our Birmingham clients have to say

Case Study: Agriline Products

At EBS, we had the opportunity to partner with Agriline Products, a leading supplier of tractor parts based in the West Midlands, to help them enhance their technology and maintain high levels of customer service. Without an internal IT department, Agriline chose us to modernise their telephony system. We implemented a tailored Voice over IP (VoIP) solution in collaboration with Zen Internet, ensuring it was perfectly suited to their needs.

This forward-thinking decision proved invaluable during the COVID-19 pandemic, enabling Agriline’s customer service to operate seamlessly through lockdowns and outperform competitors. The results were extraordinary:

  • 40% sales increase during the first lockdown.
  • Additional 30% boost in sales during the second lockdown.
  • Job security ensured for all employees.
  • Record-breaking year for the company

98% CSAT Score

Trusted by over 2000 users

IT Support Birmingham:
Frequently Asked Questions

Here are the questions people want answered about IT support in Birmingham.

IT support involves a comprehensive range of services designed to ensure your business benefits from technology which operates smoothly and efficiently. This includes troubleshooting and resolving hardware and software issues, providing cyber security measures to protect against threats, managing network infrastructure, and offering guidance on technology best practices. Our IT support services also play a key role in system updates, backups, and disaster recovery planning to minimise downtime and data loss.

Having an experienced IT support partner like EBS is essential for businesses of all sizes in Birmingham, ensuring technology serves as a springboard for success rather than a hurdle. We provide professionals dedicated to proactive maintenance services, and swift problem resolution. Our support extends beyond fixing issues. We strategise with you to use technology for growth, efficiency, and competitive advantage.

Our fully managed IT services in Birmingham encompasses a range of cutting-edge solutions to keep your business technology running seamlessly. We provide regular maintenance and updates, cyber security defence strategies, and data backup and recovery planning. Additionally, our service covers user support and troubleshooting, alongside IT strategy and consulting to align your technology with business goals. With EBS, you gain peace of mind knowing your IT systems and infrastructure will help with driving your business forward.

To choose the right IT support provider in Birmingham, ensure they offer responsive service teams, flexible solutions, and up-to-date hardware expertise. Look for providers with regular reviews, remote support, network and server services, advanced cyber security, and cloud solutions including migration tailored for businesses of all sizes. If your current provider doesn’t meet these needs, speak to EBS. Your dedicated account manager will make switching easy, book a meeting today to experience tailored IT support that empowers your business to thrive.

Contact Us

For more information about IT Support Birmingham or any of your IT or software needs, please get in touch with our experienced and friendly team, who will be happy to assist you with your next steps.

A tailored and personal approach to IT.

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