Stop letting IT issues hold your business back. Get in touch now and take control of your IT systems
Small Business IT Support
At EBS, we understand the unique needs of small businesses and specialise in providing expert IT support that helps you stay ahead of the competition. Our support team offers reliable, cost-effective solutions to keep your IT systems running efficiently, so you can focus on growing your business without worrying about technical issues. Whether you’re struggling with everyday IT challenges or need to upgrade your infrastructure, we’re here to help. Our small business IT support services are designed to fit your budget and provide the expertise you need to optimise your technology.
Supporting future plans
Get in touch today to discover how our small business IT support can improve your business efficiency, protect against cyber security risks, and provide peace of mind for your team. Let us help you take your business forward with confidence!
With our dedicated account manager and specialist support packages, we ensure your business needs are met with a personalised service. Our solutions are flexible, allowing you to scale as your business grows, all while maintaining control of your IT costs.
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Supporting Your Business Growth with Reliable IT Solutions
At EBS, we’re committed to helping small businesses thrive with IT support that grows alongside your company. We take the time to understand your unique business needs, providing solutions that are effective now and ready for future challenges.
Our support team ensures that your IT infrastructure remains agile and secure, enabling your business to scale efficiently. We offer expert advice and practical solutions to keep your systems running smoothly, so you can focus on what matters most – your business goals.
Explore Our Small Business IT Support Services
EBS stands out as a trusted IT partner for Small Business IT Support due to its unique combination of tailored services, technical expertise, and commitment to building long-lasting client relationships. Here’s why EBS is the preferred choice:
Tailored Solutions for Every Business
Proactive and Comprehensive Support
End-to-End IT
Expertise
Onsite Based and
Locally Focused
Proven Track
Record
Discover the Benefits of Small Business IT Support
Considering ways to improve your IT? Explore the key features of small business IT support services from EBS, designed to boost your business efficiency and keep your IT systems running smoothly.
Cost-Effective Solutions
Personalised Service
Proactive IT Management
Reliable IT Support
Remote Working Support
Disaster Recovery
Enhanced Cyber Security
Integration with Your Existing Systems
Cost-Effective Solutions
Cost-Effective Solutions
At EBS, we offer small business IT support that is both affordable and effective. Instead of hiring a full in-house IT department, our expert team provides the support you need without the added costs.
We understand that managing IT systems can be expensive. That’s why we focus on delivering cost-effective solutions that maximise your budget, while ensuring your business gets the professional support it deserves.
Personalised Service
Personalised Service
No two small businesses are the same, and that’s why we provide personalised IT support. Our support team takes the time to understand your specific needs and challenges, creating a plan that works for you.
We ensure that the support services you receive are perfectly suited to your business, giving you the right level of assistance and peace of mind. Our goal is to help your business succeed with successful IT solutions that grow as you do.
Proactive IT Management
Proactive IT Management
Preventative care is key for small businesses looking to avoid unexpected disruptions. Our expert team identifies potential issues early, addressing them before they cause any downtime.
By focusing on proactive IT management and providing business management solutions, we help you maintain efficient IT systems and ensure that your company operations stay on track. This approach reduces the risk of costly interruptions and keeps your systems running smoothly.
Reliable IT Support
Reliable IT Support
At EBS, we’re a support company who is always ready to tackle IT issues quickly, whether they arise onsite or require remote support. We offer fast, effective IT solutions to keep your systems operational.
We ensure that your IT infrastructure is consistently monitored and optimised, giving you the confidence that we’re always there to support your business, no matter what technical challenges arise.
Remote Working Support
Remote Working Support
As remote work becomes an integral part of many small businesses, we provide specialist remote support and IT infrastructure solutions to ensure your team stays connected and productive, no matter where they are based. With the right tools and support in place, your remote workers can stay engaged and perform at their best.
Our support service is designed to equip your team with the technology they need to work efficiently, whether in the office or from home.
We offer secure, reliable remote working support that keeps your IT systems optimised and your business operations running smoothly, giving you peace of mind that your remote workforce remains fully supported without any disruptions.
Disaster Recovery
Disaster Recovery
Unexpected IT disruptions can impact your business, but with a solid disaster recovery plan in place, you can minimise downtime and ensure business continuity. Our disaster recovery solutions are designed to protect your data and IT systems, allowing you to quickly recover from any unforeseen events.
We work with you to create a plan that fits your business needs, ensuring your operations remain secure and uninterrupted, no matter the situation.
Enhanced Cyber Security
Enhanced Cyber Security
In today’s digital world, protecting your data is more important than ever. Our cyber security solutions are specifically designed to protect your business from emerging threats and keep your IT systems secure.
We focus on securing your systems with the latest technology and best practices, providing the peace of mind that your data is always safe. With our enhanced cyber security, you can confidently move forward, knowing that your business is protected.
Integration with Your Existing Systems
Integration with Your Existing Systems
At EBS, we understand that smooth integration is vital for small businesses. By integrating our services with your existing systems, we help optimise your IT infrastructure, improving performance and security. If you’re looking for a flexible, scalable solution, our cloud services can further enhance your systems, enabling your business to grow without limits We focus on aligning our solutions with your current IT infrastructure, so you can continue to operate without unnecessary downtime.
By carefully integrating our services with your existing systems, we help optimise your IT infrastructure, improving performance and security.
Our goal is to ensure your business operates efficiently while upgrading to more advanced, reliable solutions that can scale as your business grows. With EBS, you can confidently move towards more effective technology management, knowing that your systems are fully supported.
Stop letting IT issues hold your business back.
Small Business IT Support Experts
At EBS, we specialise in delivering bespoke IT Support to small business. Our services encompass proactive monitoring, maintenance, and comprehensive management of your IT infrastructure, ensuring seamless and efficient operations.
Managed IT Support
All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.
Cyber Security
We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.
Outsourced IT Support
Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.
Cloud Computing
We get to know how your business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.
Why Choose EBS for Small Business IT Support?
Choosing EBS as your small business IT support provider means working with a team dedicated to your success. We understand the unique business challenges many of our clients face, and our expertise enables us to offer solutions that are both practical and cost-effective.
Our support team delivers proactive IT management, helping you stay ahead of potential issues before they impact your business.
From cyber security solutions to remote working support, we provide a personal service that enhances your operations and keep your IT infrastructure running smoothly.
With EBS, you gain a reliable, dedicated team that’s committed to supporting your growth. Our hands-on approach ensures that we’re always responsive to your needs, making us the ideal partner for small businesses looking for expert IT support at every stage of their journey.
Personalised IT Support with a Focus on Your Business
At EBS, we don’t just provide small business IT support, we work as an extension of your team, ensuring your IT systems are optimised for success.
We simplify technology, offering clear and jargon-free solutions that meet your business needs. Our expert team is always available to provide the support you need, keeping you informed and in control of your IT infrastructure.
We’re committed to providing the highest level of service, always putting your business goals first. By choosing EBS, you gain a dedicated team that’s invested in your growth and success, offering personalised support at every step of your journey.
“Our partnership with EBS is definitely long-term. We've been with them since August 2017 and we have no plans to move away, as the level of service we receive is fantastic.”
Melanie Robertson, Deputy CEO
Meet The Expert IT Team At EBS
Get to know the dedicated professionals behind EBS’s IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.
Your experienced IT support partners
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Mark ChapeUSN are a global brand with the European head office based in Birmingham, EBS are therefore ideally situated to support our national team. USN fully embrace a work from home policy which allows us to get the best people despite their location. Knowing EBS can bring on new starters, providing them with equipment, access to Office 365 & SharePoint (amongst other software) is paramount to the running of our business.Read more...
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Claire WestwoodHaving worked with EBS for many years for our Sage 200 implementation and ongoing support, we have now migrated our Managed Services and IT Support to them. We are really pleased with the service we receive from them. The Team are always helpful, knowledgeable and approachable. The most recent project was moving to EBS Cloud, the transition was smooth and has been fundamental to our flexible working and ongoing business plans.Read more...
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Paul InceExperienced team that are always willing to help and provide the right solutions. Very adaptable during the pandemic, offering great advice and responding quickly to a changing situation.Read more...
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Victoria NicholsAlthough our procedures are relatively complex, EBS Consultants took the time to understand our business processes and full requirements. They had a good grasp on the “step by step” list of tasks in each scenario that needed to be carried out and at each stage; in preparation for Go live. Their knowledge and experience of industry standards and the software’s capabilities left us with confidence they could deliver a product and problem solve any minor issues as they arose. adapting to changes in our decisions throughout the test phase. The hand holding throughout; and the training for our staff was excellent, the procedures set out are now easily accomplished by all from shop floor up-to management level I would have no hesitation in recommending EBS Consultants for a stress-free install; we are now looking forward to a smooth transition on to our live data very shortly. Well done guys and thank youRead more...
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Chris PrestonWe have been working with EBS since 2012 and they have been instrumental in helping us upgrade and modernise our systems. Through our close relationship with EBS they have understood the needs of our business and developed a roadmap for us to make significant improvements to our business operations.Read more...
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David BodinEBS were flexible to allow us to meet all our deadlines. When there were challenges getting lines into the new building because of pandemic delays with Open Reach EBS put in a 4G temporary solution to allow the training and installation of Sage 200 to take place. The project was very well run by the whole EBS team. EBS spotted the challenges around Sage 50 and could see how its limitations might hinder our companies growth plans. We were happy with Sage so they recommended Sage 200 with Manufacturing to ensure we had the tools and systems in place for our future.Read more...
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Richard BrownThe HaTS department have been excellent since my time at Agriline Products Ltd. We are a fast moving company who literally cannot afford for our systems to be down for 10 minutes. If they were, then orders would stop coming in via phone and website, and our warehouse would lose time to get orders out the door. When you can be dispatching up to 500 orders per day, then every minute counts. The Hardware department have ensured we can maintain our critical same day despatch policy, all thanks to the Pro-Active support package.Read more...
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Darryl Spencer-HicksSince our first dealings with EBS we have always received outstanding support with hardware and software which other companies fail to provide. EBS is a go to company for any business that wants to invest in growing their own business rather than worrying about their I.T. infrastructure. Dealing with EBS ensures there is a no blame game between software or hardware companies as they deal with it all from the moment you pick the phone up to them, there are not many companies out there today that provide this service. When we originally went with EBS it was with this in mind and the service received has been impeccable. They are a very versatile and dynamic business and not just there to sell but to advise on streamlining our processes and offer the best solutions to an ever-changing company. This is a company that employs knowledge and with this they give excellent advice on all the products and services they provide. This is why after 26 years we still remain a loyal customer as they have proved to be a loyal supplier. EBS to NERO is a “One stop I.T. company”Read more...
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Amy Dyer
EBS have been great in developing our system, and making us feel much more secure in terms of our IT landscape, from many system efficiencies they have helped us implement to hardware improvements which have sped up our systems allowing our staff to use their time more wisely. The regular catch ups we have really make us feel like we are a valued customer and that we are in safe hands as there has always been progress.
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Jessica Tarr
It's been a pleasure working with EBS. I only have positive things to feedback. From start to finish, your communication has been phenomenal. Thanks to all of your hard work, the upgrade of both Sage and SICON was an absolute breeze and completely stress-free.
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Small Business IT Support:
Frequently Asked Questions
Here are some common questions about small business IT support and how we can help simplify your operations and protect your IT systems:
What is Small Business IT Support?
Small business IT support provides essential assistance to help businesses manage their IT systems effectively. It includes troubleshooting, software updates, cyber security solutions, and general IT maintenance. This service ensures that your IT infrastructure runs smoothly, allowing you to focus on your core business operations without worrying about technical disruptions.
How Can Small Business IT Support Benefit My Business?
Small business IT support offers numerous benefits, including minimising downtime, enhancing business efficiency, and providing expert assistance when you need it most. With remote support and onsite IT support, your business is always covered, reducing the risk of security breaches and ensuring your IT systems are always running at their best.
Do I Need an In-House IT Team if I Use Your Small Business IT Support Services?
No, with small business IT support from EBS, you don’t need an in-house IT team. We provide expert support that fits your needs without the costs of a full-time department. Our support team can assist on demand, offering a flexible, cost-effective solution to help you manage your IT infrastructure efficiently.
How Does EBS Ensure the Security of My Business's IT Systems?
At EBS, we’re one of the top support providers in the country, offering expert cyber security solutions to protect your business from online threats. We implement the latest security measures to protect your IT systems and data. At EBS, we offer professional support that includes continuous monitoring, ensuring your systems are secure and up to date with the latest protections against cyber attacks.
What Support Packages Do You Offer for Small Businesses?
We offer flexible support packages designed specifically for small businesses. From basic IT support services to fully managed solutions, our support services can be customised to meet your business needs. Whether you need remote support or onsite IT support, we provide the right level of service to ensure your IT systems are always optimised and secure.
Contact Us
For more information on how small business IT support can help your business grow, get in touch with our expert team. We’ll work with you to find the right IT support services that align with your business needs, ensuring your IT systems are secure, efficient, and future-proof.
- Small Business IT Support
- Cyber Security
- Cloud Services
- Managed IT Services
- Business IT Solutions
A personalised approach to small business IT support
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