Onsite IT Support Services
At EBS, we specialise in onsite IT support services designed to keep your business running smoothly. Our expert team offers onsite support to resolve technical issues quickly and effectively, minimising downtime and ensuring your IT systems are always in top shape, so you can accurately budget for your IT needs. Whether you're dealing with unexpected IT issues or want to optimise your IT infrastructure, we are here to help. We help businesses manage support costs effectively, offering scalable onsite IT support that fits your budget while providing expert assistance, with no hidden costs.
Supporting future plans
Don’t wait - get in touch now to see how our onsite IT support services can transform your business, maximise efficiency, and eliminate unexpected setbacks. Take the first step toward hassle-free success today!
Ensuring Long-Term IT Success
At the heart of our onsite IT support is a commitment to your business’s ongoing success. We work closely with you to understand your unique needs, providing onsite support that is not only effective today but also adaptable to your future requirements.
Our dedicated support team offers solutions that evolve with your business, ensuring your IT infrastructure remains efficient, secure, and scalable as your company grows.
Explore Our Onsite IT Support Services
EBS stands out as a trusted IT partner for Onsite IT Support Services due to its unique combination of tailored services, technical expertise, and commitment to building long-lasting client relationships. Here’s why EBS is the preferred choice:
Tailored Solutions for Every Business
Proactive and Comprehensive Support
End-to-End IT
Expertise
Onsite Based and
Locally Focused
Proven Track
Record
Explore Our Onsite IT Support Services
Thinking about upgrading your IT? Explore the key features of onsite IT support services offered by EBS to enhance your business operations.
Tailored Onsite IT Support Solutions
At EBS, we understand that each business has unique IT challenges. That’s why we offer onsite IT support services designed specifically to meet your needs. Whether you’re facing sudden IT issues or looking to optimise your IT infrastructure, our expert team provides hands-on assistance. Our flexible approach ensures engineers visit your site only when needed, and quarterly site visits can be factored into your contract or customised to your requirements. Our Software Development & Support services can further enhance your IT capabilities.
Support Plans Designed for Your Business
We offer flexible support packages that cater to businesses of all sizes. From basic onsite support to fully managed, proactive plans, we provide tailored solutions to ensure your IT systems run smoothly.
Proactive IT Maintenance and Management
Preventative care is key to avoiding costly downtime. With our onsite IT support, we focus on proactive maintenance, identifying and resolving potential issues before they impact your business, ensuring best practice in your IT management. Our Cyber Security services further protect your IT infrastructure.
Reliable, Hands-On Support When You Need It Most
In the fast-paced business world, time is critical. Our onsite support provides quick, responsive solutions to technical issues, helping your team stay productive and focused. In addition to onsite IT support, we also offer unlimited remote support, ensuring your IT systems are continuously monitored and supported. Switching to EBS is straightforward, ensuring minimal disruption to your operations and maximum support for a smooth transition.
Expert IT Support for Diverse Industries
No two businesses are the same, and neither are their IT needs. Our onsite IT support services are designed to serve multiple industries, including retail, manufacturing, finance, and more.
Long-Term IT Partnership for Growth
At EBS, we’re committed to being more than just a service provider. We aim to build lasting relationships with our clients, offering onsite IT support that grows with your business. Our hands-on approach ensures that your IT systems evolve alongside your company.
It’s time to make the switch to hassle-free, reliable onsite IT support. Contact us now and let’s transform your IT systems!
Expert Onsite IT Support Services
At EBS, we specialise in delivering bespoke Onsite IT Support Services. Our services encompass proactive monitoring, maintenance, and comprehensive management of your IT infrastructure, ensuring seamless and efficient operations.
Managed IT Support
All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.
Cyber Security
We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.
Outsourced IT Support
Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.
Cloud Computing
We get to know how your business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.
Why Choose EBS for Onsite IT Support?
Choosing EBS for your onsite IT support means working with a team dedicated to keeping your business’s IT systems running efficiently. Our expertise allows us to provide onsite support that is specifically tailored to your needs, ensuring minimal disruption and maximum productivity.
From technical support to proactive onsite IT maintenance, our support staff deliver hands-on solutions and regular onsite visits that help your business stay secure and perform at its best.
With EBS, you gain access to a highly skilled team, offering personalised onsite IT support and the confidence that your IT infrastructure is in expert hands.
We’re committed to providing the solutions you need, making us the trusted choice for businesses that want reliable, expert support onsite.
Personalised Onsite IT Support and Exceptional Service
At EBS, we aim to be more than just an onsite IT support provider; we strive to become a trusted partner for your business.
Our approach is simple – we remove the complexity of technology, making IT solutions clear and straightforward. With our onsite support, you’ll always have a direct line to our expert team, ensuring you’re never left in the dark.
We pride ourselves on delivering outstanding service, with a team that’s proactive and responsive to your needs. We take the time to understand your business, providing onsite IT support that fits your unique requirements.
By choosing EBS, you’re partnering with a team committed to your success, offering personalised support that grows with your business.
“From sales through to the go live, EBS had a great grasp of our business. We received incredible support throughout a difficult time, which helped us meet our objectives and minimised business disruption.”
Meet The Expert IT Team At EBS
Get to know the dedicated professionals behind EBS’s IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.
Your experienced IT support partners
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Mark ChapeUSN are a global brand with the European head office based in Birmingham, EBS are therefore ideally situated to support our national team. USN fully embrace a work from home policy which allows us to get the best people despite their location. Knowing EBS can bring on new starters, providing them with equipment, access to Office 365 & SharePoint (amongst other software) is paramount to the running of our business.Read more...
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Claire WestwoodHaving worked with EBS for many years for our Sage 200 implementation and ongoing support, we have now migrated our Managed Services and IT Support to them. We are really pleased with the service we receive from them. The Team are always helpful, knowledgeable and approachable. The most recent project was moving to EBS Cloud, the transition was smooth and has been fundamental to our flexible working and ongoing business plans.Read more...
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Paul InceExperienced team that are always willing to help and provide the right solutions. Very adaptable during the pandemic, offering great advice and responding quickly to a changing situation.Read more...
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Victoria NicholsAlthough our procedures are relatively complex, EBS Consultants took the time to understand our business processes and full requirements. They had a good grasp on the “step by step” list of tasks in each scenario that needed to be carried out and at each stage; in preparation for Go live. Their knowledge and experience of industry standards and the software’s capabilities left us with confidence they could deliver a product and problem solve any minor issues as they arose. adapting to changes in our decisions throughout the test phase. The hand holding throughout; and the training for our staff was excellent, the procedures set out are now easily accomplished by all from shop floor up-to management level I would have no hesitation in recommending EBS Consultants for a stress-free install; we are now looking forward to a smooth transition on to our live data very shortly. Well done guys and thank youRead more...
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Chris PrestonWe have been working with EBS since 2012 and they have been instrumental in helping us upgrade and modernise our systems. Through our close relationship with EBS they have understood the needs of our business and developed a roadmap for us to make significant improvements to our business operations.Read more...
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David BodinEBS were flexible to allow us to meet all our deadlines. When there were challenges getting lines into the new building because of pandemic delays with Open Reach EBS put in a 4G temporary solution to allow the training and installation of Sage 200 to take place. The project was very well run by the whole EBS team. EBS spotted the challenges around Sage 50 and could see how its limitations might hinder our companies growth plans. We were happy with Sage so they recommended Sage 200 with Manufacturing to ensure we had the tools and systems in place for our future.Read more...
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Richard BrownThe HaTS department have been excellent since my time at Agriline Products Ltd. We are a fast moving company who literally cannot afford for our systems to be down for 10 minutes. If they were, then orders would stop coming in via phone and website, and our warehouse would lose time to get orders out the door. When you can be dispatching up to 500 orders per day, then every minute counts. The Hardware department have ensured we can maintain our critical same day despatch policy, all thanks to the Pro-Active support package.Read more...
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Darryl Spencer-HicksSince our first dealings with EBS we have always received outstanding support with hardware and software which other companies fail to provide. EBS is a go to company for any business that wants to invest in growing their own business rather than worrying about their I.T. infrastructure. Dealing with EBS ensures there is a no blame game between software or hardware companies as they deal with it all from the moment you pick the phone up to them, there are not many companies out there today that provide this service. When we originally went with EBS it was with this in mind and the service received has been impeccable. They are a very versatile and dynamic business and not just there to sell but to advise on streamlining our processes and offer the best solutions to an ever-changing company. This is a company that employs knowledge and with this they give excellent advice on all the products and services they provide. This is why after 26 years we still remain a loyal customer as they have proved to be a loyal supplier. EBS to NERO is a “One stop I.T. company”Read more...
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Amy Dyer
EBS have been great in developing our system, and making us feel much more secure in terms of our IT landscape, from many system efficiencies they have helped us implement to hardware improvements which have sped up our systems allowing our staff to use their time more wisely. The regular catch ups we have really make us feel like we are a valued customer and that we are in safe hands as there has always been progress.
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Jessica Tarr
It's been a pleasure working with EBS. I only have positive things to feedback. From start to finish, your communication has been phenomenal. Thanks to all of your hard work, the upgrade of both Sage and SICON was an absolute breeze and completely stress-free.
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Onsite IT Support:
Frequently Asked Questions
Here are some common questions about onsite IT support and how it can benefit your business:
What Is Onsite IT Support?
Onsite IT support involves having an IT professional visit your premises to address technical issues, manage hardware, and optimise your IT infrastructure. This hands-on approach allows for immediate resolution of problems that remote support cannot always handle.
How Does Onsite IT Support Benefit My Business?
The key support benefits of onsite IT support include quick issue resolution, enhanced security, and proactive maintenance, helping your business stay productive and secure. Additionally, it allows for proactive maintenance, improving system reliability and ensuring your IT systems stay secure.
Do I Need An In-house IT Team If I Have Onsite Support?
Not necessarily. With onsite IT support from EBS, you have access to a skilled support team without the overheads of hiring a full own IT team. We provide expert assistance as and when needed, offering flexibility and scalability to meet your business’s changing demands.
What Kind Of Businesses Benefit From Onsite IT Support?
Many businesses across various industries can benefit from onsite IT support. Whether you’re in retail, healthcare, manufacturing, or finance, having an expert team visit your premises to address IT issues and maintain your systems ensures smooth operations.
How do I get started with EBS's onsite IT support services?
Getting started is simple. Contact EBS to discuss your specific needs, and we’ll work with you to create a customised onsite IT support plan that fits your business. Our expert team will guide you through the process, ensuring that your IT systems are fully supported and optimised to meet your operational goals.
Contact Us
For more information on how onsite IT support can enhance your business, get in touch with our friendly and knowledgeable team. We’ll help you explore the best onsite IT support services tailored to your needs, ensuring your IT systems are optimised for success.
- Onsite IT Support
- Software Development
- Cloud Services
- Cyber Security
- Managed IT Services
A dedicated approach to onsite IT support
Request a call back
Customer Portal
Get quick access and updates from the support teams via our very own secure customer portal