What's the right IT solution for your business?

If you’re unsure of what devices you need, let alone what wider IT equipment your business might require, then we can help. For over 40 years, we’ve been assisting businesses across the UK with servers, laptops, PCs, networks, and connectivity.

Helping with hardware, servers or cloud hosting

We know the IT that you need to keep your business operating and growing. EBS is a long-standing partner of Microsoft, HP, Aruba, SonicWall, HPE & Ubiquiti to name but a few. We get to know you and your business processes to put the optimum IT in place whether that is server-based, hybrid, or cloud hosting combined with laptops, PCs and connectivity. 

Fully managed IT services for peace of mind

Keep your IT operational with our managed IT services. EBS provide peace of mind by monitoring your IT for issues, applying updates and securely backing-up your operational data.  We can support by acting as an extension of your in-house team or by providing a fully out-sourced service for you. Whatever route you choose, we will keep your IT operational so that you can keep your business running. 

Delivering the highest customer service and support

As one of the longest-running IT businesses in Birmingham, establishing effective relationships with our customers is key. We have been nominated for our customer service and achieve a 98% customer satisfaction rating. Our support teams are on hand via phone, email and customer portal to manage your day-to-day IT needs as well as growth plans. EBS pride ourselves on being part of your business’s journey.

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EBS aid Agriline with future-facing connectivity

Record-breaking 40%
increase in sales.

Uninterrupted customer service during lockdown.

Enhanced data
reporting capabilities.

telephony infrastructure.

The problem

One of the common challenges we encounter is when SMEs want to leverage technology to enhance their business processes but without an internal IT resource, struggle to know where to begin. 

Agriline Products, one of the largest suppliers of vintage and classic tractor spare parts in the UK, faced this exact challenge and knew they needed a collaborative IT partnership to put in place an effective strategy.

The solution

Agriline wanted to modernize their connectivity, prior to the pandemic, and EBS understood their need for adaptability and flexibility with a cloud-based solution

Collaborating with Zen Internet, we worked with Agriline to identify a VoIP solution that would align with their business objectives. And allow Agriline to work remotely through the pandemic for continued customer service and minimal disruption.

The results

The enhanced data reporting features of the IT solution enable Agriline to identify and address customer service issues promptly. 

This proactive approach has not only streamlined operations but also contributed to increased customer satisfaction and retention.

Google rating

98% CSAT Score

Trusted by over 2000 users

Get started with choosing the right IT solutions for your business

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Your experienced technology partner