Microsoft 365 Service Health
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Overall status of each Microsoft platform, as reported by Microsoft.
Microsoft 365 Service Disruption: Update for Our Customers
12 November 2026
What’s happening
Microsoft is currently experiencing a widespread service disruption affecting Microsoft 365. Outlook, Microsoft Teams, OneDrive and Copilot are among the services affected, with users in many countries reporting problems.
What this means for you
If you’re having trouble with email, Teams calls and messages, file access or Copilot, the cause is very likely this Microsoft issue rather than anything on your own network or devices. There is no need to reset passwords, reinstall software or change settings, as these steps won’t resolve the problem.
What we’re doing
The EBS team is monitoring the situation closely and will help wherever we can. As this is a fault within Microsoft’s own platform, resolution depends on Microsoft restoring the affected services. Microsoft’s engineers are actively investigating.
Live updates from Microsoft
The service status feed below comes directly from Microsoft and shows the latest incident details, investigation updates and restoration progress. It is published and maintained by Microsoft, not EBS.
Affected Microsoft 365 services
Services named in Microsoft’s current incident. This list updates automatically from Microsoft’s feed.
Live updates from Microsoft
Straight from Microsoft’s service status feed.
Source: Microsoft Service Health (status.cloud.microsoft). Published and maintained by Microsoft, not EBS.
Need help?
If you’re experiencing issues that don’t seem related to this outage, please contact the EBS support team and we’ll be happy to assist.
Service data © Microsoft. Advisory and support provided by EBS — your IT partner.