IT Strategy Consulting
With a 98% customer satisfaction score, EBS has earned a reputation for delivering IT strategy consulting that not only meets expectations but drives real, long-term success.
Our customer-first approach, backed by decades of experience, empowers businesses like yours to make IT decisions with full confidence.

What Is an IT Strategy?
An IT strategy is a structured plan that ensures your technology aligns with your business goals. Without a clear IT roadmap and strategic guidance, businesses often struggle with outdated systems, security risks, rising costs, and inefficiencies that hold them back.
At EBS, we help businesses take control of their IT – removing the guesswork and providing a clear, results-driven strategy that makes technology work for you, not against you.
Struggling with IT challenges? Let’s build a smarter strategy together.
















Discover Our IT Consultancy Solutions
EBS is a trusted IT partner for consultancy, offering tailored services, technical expertise, and a commitment to building lasting client relationships. Here’s why we stand out:
Tailored Solutions for Every Business

Proactive and Comprehensive Support

End-to-End IT
Expertise
How Our IT Strategy Consulting Services Work
Our approach is straightforward but powerful: understand your IT challenges, build a clear strategy, implement the right solutions, and provide long-term support that helps your business stay ahead.
Analysis and Evaluation
Every business has unique IT pain points. That’s why we start with a deep dive into your existing setup to understand where improvements can be made. Our expert strategic consultants don’t just look at technology – they look at how it impacts your daily operations and long-term business goals.
What we assess:
Outdated technology – Are slow computers, unreliable software, or clunky systems holding you back?
Security vulnerabilities – Is your business protected from cyberattacks, data breaches, and compliance risks?
Productivity bottlenecks – Are your team members spending too much time on manual processes that could be automated?
Scalability issues – Can your IT support future growth, or will it struggle as you expand?
Unnecessary costs – Are you paying for IT services, software, or equipment that you don’t actually need?
We don’t just look at the technical side – we look at how technology impacts your day-to-day operations and where simple but effective improvements can make a big difference.
IT Roadmap for Digital Transformation
Once we understand your business needs, we create a clear, step-by-step strategy to help you get the most out of your IT.
What’s included in your IT roadmap:
Technology Alignment – We recommend modern IT solutions that align with your business goals, ensuring your technology supports, rather than hinders, growth.
Business Continuity Planning – We help you develop an IT infrastructure that can handle unexpected disruptions – so you’re always prepared for system failures, cyberattacks, or compliance changes.
Scalable Solutions – Whether you’re planning to expand your team, open new locations, or move to hybrid working, we ensure your IT is built to grow with you.
Supporting remote and hybrid working – Setting up secure, flexible access to business systems from anywhere so your team can work without IT headaches.
Cost Management – We provide a cost-effective IT investment plan, ensuring you get maximum value for money while avoiding unnecessary expenses.
Implementing IT Strategies
Having a great strategy is only the beginning – we ensure it’s executed properly so you see real results.
How we make it happen:
Technology upgrades and installations – Whether it’s replacing old computers, updating software, or setting up better communication tools, we handle everything.
Seamless integration – Ensuring your new systems work smoothly with your existing setup, so nothing is disconnected or out of sync.
Hands-on team training – We don’t just install new technology – we make sure your employees know how to use it effectively.
Dedicated support – We manage everything from start to finish, so you don’t have to worry about the details.
Minimal downtime – We carefully plan and schedule upgrades to avoid disruptions to your business. Our phased approach means that your team can keep working, without costly interruptions.
Our goal is to make IT transformation effortless – giving you a modern, high-performing system that supports your business growth from day one.
Ongoing Strategic Consultancy
Technology changes fast, and your business will evolve, too. That’s why we don’t just set up your IT strategy and walk away – we provide ongoing support and continuous improvements to ensure your systems remain efficient, secure, and ready for growth.
How we help keep your IT strategy on track:
24/7 System Monitoring – We proactively detect and fix IT issues before they cause downtime, saving your business time and money.
Regular Security Updates – Cyber threats are always changing, so we continually strengthen your cyber security to keep your business safe.
Performance Reviews & Adjustments – We don’t just leave your IT strategy untouched – we regularly review what’s working and fine-tune your systems for better efficiency.
Growth-Ready IT Scaling – As your business expands, we make sure your IT grows with you, ensuring it supports new employees, services, and locations without disruption.
Opportunities for Innovation – Whether it’s introducing better tools, smarter automation, or new cost-saving technologies, we’re always looking for opportunities to make your IT work even harder for your business.
IT Strategy Consulting Experts
At EBS, we specialise in IT strategy consulting offering proactive monitoring, maintenance, and comprehensive IT infrastructure management for seamless operations.

Managed IT Support
All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.

Cyber Security
We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.

Onsite IT Support
EBS stands out as a trusted IT partner for onsite IT support services due to its unique combination of tailored services, technical expertise, and commitment to building long-lasting client relationships.

Outsourced IT Support
Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.

Cloud Computing
We get to know how your business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.

Small Business IT Support
We offer small business IT support that is both affordable and effective. Instead of hiring a full in-house IT department, our expert team provides the support you need without the added costs.
Who Benefits from IT Strategic Consulting Services?
A well-planned IT strategy isn’t just for large corporations, it’s a game-changer for businesses of all sizes and industries.
Small & Medium-Sized Enterprises (SMEs)
For SMEs, every investment matters, and IT is no exception. A clear business strategy ensures you’re using the right technology to increase efficiency, reduce costs, and prepare for growth – without unnecessary complexity.



Financial & Legal Services – Compliance & Security You Can Rely On
Handling sensitive client data comes with strict security and compliance requirements. A tailored IT strategy ensures that your systems are secure, compliant, and efficient, helping you avoid costly breaches and meet industry regulations with confidence. From data protection to cloud-based case management, we help you build a resilient, compliant IT environment.
Manufacturing & Supply Chain – Keeping Operations Running Smoothly
In manufacturing and supply chain industries, efficiency is everything. Outdated or disconnected IT systems can lead to delays, miscommunications, and increased costs. IT strategy consulting helps integrate your systems, automate key processes, and improve supply chain visibility, so your business runs like clockwork.
Why Choose Us for IT Strategy Services?
Find out why businesses trust us to deliver a competitive advantage.
Industry-Leading Partnerships
We work with Sage, HP, and Microsoft to bring you the best in business technology. But we go further – with our in-house development team, we can custom-build solutions tailored to your needs, filling in the gaps for platforms like Sage 200.
How it works: Business Management Solutions
Proven Results
We deliver real results. For example, we automated Trafalgar Scientific’s pricing process, cutting a three-week, 10-person job down to a single day with just two people. That’s the impact of the right IT strategy.
How we did it: Trafalgar Scientific Case Study
Trusted by Over 2,000 Users
With over 2,000 users relying on our expertise, we’ve built a reputation for trust, reliability, and delivering real business value. We’ve worked with local and national government bodies, providing secure, scalable IT solutions.
Find out more about us: Meet the Team
Reliable IT Support in Birmingham
When technical issues arise, you need a team that responds quickly. With your own dedicated account manager, you’ll always have a direct point of contact – someone who understands your business and ensures your IT issues are addressed promptly and effectively.
Learn more: IT Support in Birmingham
Meet The Expert IT Team At EBS
Get to know the dedicated professionals behind EBS’s IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.

























Your experienced IT support partners
-
Mark ChapeUSN are a global brand with the European head office based in Birmingham, EBS are therefore ideally situated to support our national team. USN fully embrace a work from home policy which allows us to get the best people despite their location. Knowing EBS can bring on new starters, providing them with equipment, access to Office 365 & SharePoint (amongst other software) is paramount to the running of our business.Read more...
-
Claire WestwoodHaving worked with EBS for many years for our Sage 200 implementation and ongoing support, we have now migrated our Managed Services and IT Support to them. We are really pleased with the service we receive from them. The Team are always helpful, knowledgeable and approachable. The most recent project was moving to EBS Cloud, the transition was smooth and has been fundamental to our flexible working and ongoing business plans.Read more...
-
Paul InceExperienced team that are always willing to help and provide the right solutions. Very adaptable during the pandemic, offering great advice and responding quickly to a changing situation.Read more...
-
Victoria NicholsAlthough our procedures are relatively complex, EBS Consultants took the time to understand our business processes and full requirements. They had a good grasp on the “step by step” list of tasks in each scenario that needed to be carried out and at each stage; in preparation for Go live. Their knowledge and experience of industry standards and the software’s capabilities left us with confidence they could deliver a product and problem solve any minor issues as they arose. adapting to changes in our decisions throughout the test phase. The hand holding throughout; and the training for our staff was excellent, the procedures set out are now easily accomplished by all from shop floor up-to management level I would have no hesitation in recommending EBS Consultants for a stress-free install; we are now looking forward to a smooth transition on to our live data very shortly. Well done guys and thank youRead more...
-
Chris PrestonWe have been working with EBS since 2012 and they have been instrumental in helping us upgrade and modernise our systems. Through our close relationship with EBS they have understood the needs of our business and developed a roadmap for us to make significant improvements to our business operations.Read more...
-
David BodinEBS were flexible to allow us to meet all our deadlines. When there were challenges getting lines into the new building because of pandemic delays with Open Reach EBS put in a 4G temporary solution to allow the training and installation of Sage 200 to take place. The project was very well run by the whole EBS team. EBS spotted the challenges around Sage 50 and could see how its limitations might hinder our companies growth plans. We were happy with Sage so they recommended Sage 200 with Manufacturing to ensure we had the tools and systems in place for our future.Read more...
-
Richard BrownThe HaTS department have been excellent since my time at Agriline Products Ltd. We are a fast moving company who literally cannot afford for our systems to be down for 10 minutes. If they were, then orders would stop coming in via phone and website, and our warehouse would lose time to get orders out the door. When you can be dispatching up to 500 orders per day, then every minute counts. The Hardware department have ensured we can maintain our critical same day despatch policy, all thanks to the Pro-Active support package.Read more...
-
Darryl Spencer-HicksSince our first dealings with EBS we have always received outstanding support with hardware and software which other companies fail to provide. EBS is a go to company for any business that wants to invest in growing their own business rather than worrying about their I.T. infrastructure. Dealing with EBS ensures there is a no blame game between software or hardware companies as they deal with it all from the moment you pick the phone up to them, there are not many companies out there today that provide this service. When we originally went with EBS it was with this in mind and the service received has been impeccable. They are a very versatile and dynamic business and not just there to sell but to advise on streamlining our processes and offer the best solutions to an ever-changing company. This is a company that employs knowledge and with this they give excellent advice on all the products and services they provide. This is why after 26 years we still remain a loyal customer as they have proved to be a loyal supplier. EBS to NERO is a “One stop I.T. company”Read more...
-
Amy Dyer
EBS have been great in developing our system, and making us feel much more secure in terms of our IT landscape, from many system efficiencies they have helped us implement to hardware improvements which have sped up our systems allowing our staff to use their time more wisely. The regular catch ups we have really make us feel like we are a valued customer and that we are in safe hands as there has always been progress.
Read more... -
Jessica Tarr
It's been a pleasure working with EBS. I only have positive things to feedback. From start to finish, your communication has been phenomenal. Thanks to all of your hard work, the upgrade of both Sage and SICON was an absolute breeze and completely stress-free.
Read more...
IT Strategy Consulting: Frequently Asked Questions
We’ve answered some of the most commonly asked questions on our IT strategy services below.
What does an IT strategy consultant do?
An IT strategy consultant helps businesses align their technology with their long-term goals. Rather than just fixing IT issues, they take a big-picture approach, assessing your current systems, business processes, and future needs to develop a clear roadmap for growth, efficiency, and security.
What is the difference between IT consultant and strategy consultant?
The difference between an IT consultant and an IT strategy consultant comes down to the focus. An IT consultant typically deals with immediate technical challenges, such as troubleshooting system issues, setting up new software, or managing IT support. An IT strategy consultant, however, looks at the bigger picture. IT strategy consulting firms typically assess how IT aligns with business objectives, helping companies optimise technology, plan for growth, and improve security.
Contact Us
For more information on how our IT strategy consulting services can optimise your business, get in touch with our expert team. We’ll work with you to find the right technology solutions that align with your business goals and help you stay ahead of the competition.
- IT Consultancy
- Business IT Solutions
- Cyber Security
- Cloud Services
- Technology Strategy
A personalised approach to IT Strategy Consulting
Request a call back
Customer Portal
Get quick access and updates from the support teams via our very own secure customer portal