IT Support Coventry
EBS provides reliable IT support in Coventry, Birmingham and the surrounding area. Whether you’re facing unexpected challenges with your IT systems or looking to optimise your business technology, our dedicated team is ready to help.
Supporting future plans
Your trusted partner in technology. Contact us today.
Planning for the Future
Our focus is on building strong connections with local companies, ensuring that the IT infrastructure and services we provide continue to support your operations as they grow and evolve.
Our support packages are designed to offer cost-effective solutions, giving you the flexibility to manage your budget while ensuring you have access to the support services your business relies on.
What Sets EBS Apart from Other IT Support Providers in Coventry?
EBS stands out as a trusted IT partner for Coventry businesses due to its unique combination of tailored services, technical expertise, and commitment to building long-lasting client relationships. Here’s why EBS is the preferred choice:
Tailored Solutions for Every Business
Proactive and Comprehensive Support
End-to-End IT
Expertise
Coventry-Based and
Locally Focused
Proven Track
Record
Our IT Solutions for Coventry Businesses
Are you thinking about improving your IT systems? Explore the wide range of support packages available from EBS and discover the best IT solutions to meet your support requirements. Let us help your business make the right choice for your technology needs.
Managed IT Services
EBS provides managed IT services to local businesses in Coventry, ensuring your IT systems and IT infrastructure are reliable and effective. Our proactive approach means potential issues are identified and resolved before they can disrupt your business operations. With our dedicated service desk team and experienced support engineers, we deliver professional assistance adapted to your support requirements.
By partnering with EBS, your organisation benefits from expert management that keeps your technology running smoothly. Whether you need help with day-to-day operations or strategic planning for the future, we are committed to being more than just a service provider—we aim to be your trusted partner in success.
IT Hardware and Software Solutions for Coventry Businesses
At EBS, we collaborate with local businesses in Coventry to provide customised hardware and software solutions designed to meet your unique needs. For hardware, we supply custom-built PCs, servers, and resilient network infrastructure to ensure your business remains efficient and maintains business continuity
On the software side, we specialise in creating bespoke applications and system integrations that simplify workflows and enhance productivity. As a fully certified member of the technology sector, we are dedicated to helping your company achieve its goals through innovative, forward-thinking solutions.
Cyber Security and Disaster Recovery
Protecting your organisation against modern threats like phishing and impersonation attacks is essential in today’s digital landscape. At EBS, we offer extensive cyber security solutions, including encrypted cloud services and advanced data recovery options.
With EBS’s vast experience, you can trust us to secure your data and enable quick recovery when needed.
Cloud Hosting and IT Infrastructure
EBS provides scalable cloud services personalised for local companies in Coventry. Our hosting solutions eliminate the need for costly hardware investments while offering a cost-effective and secure environment.
Key benefits include:
Reliable IT infrastructure for smooth operations.
Fully managed services to handle updates and maintenance.
Scalable technology that evolves with your business.
Whether you’re upgrading existing systems or looking to embrace cloud technology, our hosting solutions ensure resilience, adaptability, and efficiency for your IT systems.
Collaborative Solutions for Coventry Businesses
At EBS, we provide tools and systems designed to enhance communication and collaboration for Coventry businesses. Our solutions are designed to ensure your team stays connected, whether in the office or working remotely.
Key tools include:
- Microsoft Teams for effortless communication and file sharing.
- VoIP systems offering scalable and efficient phone solutions.
- VPNs to ensure secure access to your network from any location.
- Power BI for turning data into actionable insights.
- SharePoint for improved document management and collaboration.
Partnering with EBS gives your company the advantage of refined operations, reliable services, and advanced tools to meet your business needs.
Support Packages Customised for Coventry Businesses
EBS offers a variety of support packages to meet the diverse needs of businesses in Coventry. Whether you require remote support, on-site support, or access to our service desk, we provide flexible options to ensure your operations run smoothly during standard opening hours or extended hours.
Our support providers are dedicated to delivering efficient support services that match your unique requirements. We also offer additional support options for businesses requiring enhanced services beyond our standard packages.
Expert IT Support Tailored for Coventry Businesses
At EBS, we specialise in delivering bespoke IT support solutions for Coventry businesses. Our services encompass proactive monitoring, maintenance, and comprehensive management of your IT infrastructure, ensuring seamless and efficient operations.
Managed IT Support
All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.
Cyber Security
We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.
Outsourced IT Support
Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.
Cloud Computing
We get to know how your Coventry business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.
Why Choose EBS in Coventry?
Selecting EBS as your IT support provider in Coventry and the West Midlands means partnering with a team dedicated to helping organisations succeed. With our deep expertise and understanding of IT systems, we can address your specific support requirements with effective solutions.
Our services cover everything from proactive fully managed IT support to innovative hardware and software solutions that enhance efficiency and drive growth.
With EBS, you gain a trusted partner who delivers personalised, dependable support that helps your company stay ahead in an ever-changing environment. Let us work with you to ensure your organisation thrives.
Solutions and Service You Can Trust
At EBS, we’re an award winning company who strive to be more than just an IT support provider—we aim to be an integral part of your Coventry business.
We simplify technology, cutting through the technical jargon to make it accessible and clear. Our expert team is always ready to provide the support you need while keeping you informed every step of the way.
By partnering with EBS, you gain a dedicated provider that takes the time to understand your business and its unique needs, ensuring a service you can rely on.
“EBS always act on issues promptly and take the time to investigate the true problem rather than just popping a plaster over it. Very good support team for me personally.”
Jackie Chester, Trafalgar Scientific
Meet The Expert Coventry IT Team At EBS
Get to know the dedicated professionals behind EBS’s Coventry based IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.
Your experienced IT support partners across Coventry
What Our Coventry Clients Have to Say
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Mark ChapeUSN are a global brand with the European head office based in Birmingham, EBS are therefore ideally situated to support our national team. USN fully embrace a work from home policy which allows us to get the best people despite their location. Knowing EBS can bring on new starters, providing them with equipment, access to Office 365 & SharePoint (amongst other software) is paramount to the running of our business.Read more...
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Claire WestwoodHaving worked with EBS for many years for our Sage 200 implementation and ongoing support, we have now migrated our Managed Services and IT Support to them. We are really pleased with the service we receive from them. The Team are always helpful, knowledgeable and approachable. The most recent project was moving to EBS Cloud, the transition was smooth and has been fundamental to our flexible working and ongoing business plans.Read more...
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Paul InceExperienced team that are always willing to help and provide the right solutions. Very adaptable during the pandemic, offering great advice and responding quickly to a changing situation.Read more...
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Victoria NicholsAlthough our procedures are relatively complex, EBS Consultants took the time to understand our business processes and full requirements. They had a good grasp on the “step by step” list of tasks in each scenario that needed to be carried out and at each stage; in preparation for Go live. Their knowledge and experience of industry standards and the software’s capabilities left us with confidence they could deliver a product and problem solve any minor issues as they arose. adapting to changes in our decisions throughout the test phase. The hand holding throughout; and the training for our staff was excellent, the procedures set out are now easily accomplished by all from shop floor up-to management level I would have no hesitation in recommending EBS Consultants for a stress-free install; we are now looking forward to a smooth transition on to our live data very shortly. Well done guys and thank youRead more...
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Chris PrestonWe have been working with EBS since 2012 and they have been instrumental in helping us upgrade and modernise our systems. Through our close relationship with EBS they have understood the needs of our business and developed a roadmap for us to make significant improvements to our business operations.Read more...
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David BodinEBS were flexible to allow us to meet all our deadlines. When there were challenges getting lines into the new building because of pandemic delays with Open Reach EBS put in a 4G temporary solution to allow the training and installation of Sage 200 to take place. The project was very well run by the whole EBS team. EBS spotted the challenges around Sage 50 and could see how its limitations might hinder our companies growth plans. We were happy with Sage so they recommended Sage 200 with Manufacturing to ensure we had the tools and systems in place for our future.Read more...
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Richard BrownThe HaTS department have been excellent since my time at Agriline Products Ltd. We are a fast moving company who literally cannot afford for our systems to be down for 10 minutes. If they were, then orders would stop coming in via phone and website, and our warehouse would lose time to get orders out the door. When you can be dispatching up to 500 orders per day, then every minute counts. The Hardware department have ensured we can maintain our critical same day despatch policy, all thanks to the Pro-Active support package.Read more...
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Darryl Spencer-HicksSince our first dealings with EBS we have always received outstanding support with hardware and software which other companies fail to provide. EBS is a go to company for any business that wants to invest in growing their own business rather than worrying about their I.T. infrastructure. Dealing with EBS ensures there is a no blame game between software or hardware companies as they deal with it all from the moment you pick the phone up to them, there are not many companies out there today that provide this service. When we originally went with EBS it was with this in mind and the service received has been impeccable. They are a very versatile and dynamic business and not just there to sell but to advise on streamlining our processes and offer the best solutions to an ever-changing company. This is a company that employs knowledge and with this they give excellent advice on all the products and services they provide. This is why after 26 years we still remain a loyal customer as they have proved to be a loyal supplier. EBS to NERO is a “One stop I.T. company”Read more...
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Amy Dyer
EBS have been great in developing our system, and making us feel much more secure in terms of our IT landscape, from many system efficiencies they have helped us implement to hardware improvements which have sped up our systems allowing our staff to use their time more wisely. The regular catch ups we have really make us feel like we are a valued customer and that we are in safe hands as there has always been progress.
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Jessica Tarr
It's been a pleasure working with EBS. I only have positive things to feedback. From start to finish, your communication has been phenomenal. Thanks to all of your hard work, the upgrade of both Sage and SICON was an absolute breeze and completely stress-free.
Read more...
IT Support Coventry:
Frequently Asked Questions
Here are some of the most common questions businesses in Coventry have about IT support.
What Does IT Support Involve?
IT support focuses on ensuring your IT systems and infrastructure operate efficiently. This includes resolving technical issues, maintaining hardware and software, and providing ongoing support to help your business run smoothly.
Why Should I Choose a Managed IT Support Provider?
A managed IT support provider offers proactive solutions, minimising disruptions to your business operations. At EBS, we monitor and manage your systems, reducing downtime and giving you peace of mind.
What’s Included in EBS's Support Packages?
Our support packages include a range of services such as remote support, on-site support, and access to our service desk team during typical opening hours or extended hours. We aim to keep your IT infrastructure running effectively while adapting to your unique requirements.
Contact Us
For more details about our IT support or any of our services, don’t hesitate to reach out to our knowledgeable and approachable team. We’re here to help you take the next step in enhancing your business technology.
- IT Support
- Cloud Hosting & Infrastructure
- Cyber Security
- Software Development
- IT Solutions
- BMS / ERP Solutions
A personalised approach to your IT needs.
Request a call back
Customer Portal
Get quick access and updates from the support teams via our very own secure customer portal