IT Support Halesowen
Looking for reliable IT support in Halesowen? At EBS, we specialise in providing SMEs with expert IT solutions tailored to their unique needs. From managed IT services to cloud hosting and bespoke software, we ensure your systems run efficiently and securely.

Your experienced technology partner
We focus on building strong partnerships with businesses in Halesowen, offering tailored IT solutions to meet unique industry challenges.
Our collaborative approach means we understand your specific needs, providing expert guidance and dependable IT support to help your business thrive, no matter the sector.
















Our IT Services in Halesowen
So what can you expect when you begin your journey with us?
Managed IT Services
Without professional IT support, your business could face costly downtime, security breaches, and operational inefficiencies that disrupt productivity. At EBS, our IT Support in Halesowen is designed to prevent these challenges.
We offer flexible support, whether fully managing your IT or working alongside your in-house team. With proactive monitoring, tailored solutions, and expert issue resolution, we ensure your systems remain secure and efficient.
EBS Cloud
We wanted to offer enterprise level cloud solutions to SMEs. While leading providers like Microsoft Azure, Amazon AWS, and Google Cloud offer impressive solutions, we understand the feedback many businesses share:
“The recurring costs are too high.”
That’s why we built our own solution, combining large-scale features with an economical price point. Our cloud hosting is scalable to grow with your business, flexible to adapt to your IT needs.
Cyber Security Solutions
We understand the far-reaching implications of a data breach, especially in industries like healthcare and finance where sensitive information is critical. A data security threat can disrupt operations, damage reputation, and lead to severe legal and financial consequences. With 3000 breaches in 2023 alone, this threat continues to grow.
That’s where our proactive cyber security measures come in. From advanced threat detection to compliance-focused protection, we safeguard your systems against evolving threats, with onsite and remote monitoring to minimise downtime.
Hardware and Software Development
Scalability for growth is the name of the game at EBS. We provide businesses in Halesowen, Birmingham and beyond with scalable hardware and bespoke software solutions to meet their evolving needs. From robust servers to reliable workstations, our hardware options ensure your operations run smoothly.
As a trusted Sage partner, we specialise in software solutions for manufacturing, including ERP systems, Bill of Materials (BoM), and other tools to streamline production and management.
Consultancy First
The foundation of great IT support and consultancy is understanding your business first. Our friendly team takes the time to get to know your challenges, goals, and operations, ensuring tailored recommendations that truly meet your needs.
Whether you require hands-on IT support, expert IT consultancy, or strategic guidance, we adapt to your preferences. Backed by 40 years of expertise, we provide reliable, innovative solutions that empower your business to thrive.
What Sets Us Apart?

Managed IT Support
All our fully managed support services are scalable allowing you to increase and decrease user count and/or device count as the business requires.

Cyber Security
We can help you protect your business-critical data with our Online Backup and Disaster Recovery (DR) solutions. We provide fully-monitored services that remove the risk of lost or stolen backup drives.

Outsourced IT Support
Our outsourced IT support focuses on your business goals, building strong relationships to deliver IT systems that meet current needs and align with future plans.

Cloud Computing
We get to know how your business works before creating and managing the best cloud platform for you. If your company grows, your cloud computing can change too.
Find out what our audit can do for you
Commitment to Long-Term Partnerships
Every partnership begins with a comprehensive IT audit. Our friendly team assess your existing systems, identify strengths and weaknesses, and create a framework tailored to your business goals. This ensures we provide solutions that enhance efficiency, security, and scalability. Our long-term partnership is built on transparency, collaboration, and consistent support.
Here’s what you can expect:
- Initial Assessment: A detailed review of your IT infrastructure to understand your needs.
- Tailored Strategy: Customised solutions aligned with your business objectives.
- Proactive Monitoring: Regular checks to prevent issues before they arise.
- Ongoing Support: Accessible, expert assistance whenever you need it.
- Continuous Optimisation: Adaptable strategies to evolve with your business growth.
With EBS, you gain a trusted IT partner committed to your success.
Local Expertise and Experience
We combine decades of IT expertise with an in-depth understanding of Birmingham and the West Midlands’ dynamic business landscape including Dudley, Solihull, Sutton Coldfield, Walsall and West Bromwich We know the unique challenges faced by SMEs in the region, and provide solutions designed to help your business thrive locally and beyond. Our approach is flexible, offering both on-site and remote IT support tailored to your specific needs.
Whether you need hands-on assistance at your Halesowen office or efficient remote troubleshooting, we adapt to fit your operations seamlessly. With EBS, you gain a reliable, local IT partner who understands your business environment and delivers solutions that empower growth, improve efficiency, and ensure your IT systems are always performing at their best.
Moving Is Stress-Free
Switching your IT support to EBS is straightforward and often quicker than you might think. The process can take as little as one week, depending on the services and information we receive. Ideally, the transition begins 90+ days before your current contract renewal, but this isn’t mandatory—we can adapt to your timeline.

Meet The Expert IT Team At EBS
Get to know the dedicated professionals behind EBS’s IT support. Our expert team combines technical know how with a personalised approach to ensure your IT systems are efficient, reliable, and tailored to your business needs.

























Your experienced IT support partners
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Mark ChapeUSN are a global brand with the European head office based in Birmingham, EBS are therefore ideally situated to support our national team. USN fully embrace a work from home policy which allows us to get the best people despite their location. Knowing EBS can bring on new starters, providing them with equipment, access to Office 365 & SharePoint (amongst other software) is paramount to the running of our business.Read more...
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Claire WestwoodHaving worked with EBS for many years for our Sage 200 implementation and ongoing support, we have now migrated our Managed Services and IT Support to them. We are really pleased with the service we receive from them. The Team are always helpful, knowledgeable and approachable. The most recent project was moving to EBS Cloud, the transition was smooth and has been fundamental to our flexible working and ongoing business plans.Read more...
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Paul InceExperienced team that are always willing to help and provide the right solutions. Very adaptable during the pandemic, offering great advice and responding quickly to a changing situation.Read more...
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Victoria NicholsAlthough our procedures are relatively complex, EBS Consultants took the time to understand our business processes and full requirements. They had a good grasp on the “step by step” list of tasks in each scenario that needed to be carried out and at each stage; in preparation for Go live. Their knowledge and experience of industry standards and the software’s capabilities left us with confidence they could deliver a product and problem solve any minor issues as they arose. adapting to changes in our decisions throughout the test phase. The hand holding throughout; and the training for our staff was excellent, the procedures set out are now easily accomplished by all from shop floor up-to management level I would have no hesitation in recommending EBS Consultants for a stress-free install; we are now looking forward to a smooth transition on to our live data very shortly. Well done guys and thank youRead more...
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Chris PrestonWe have been working with EBS since 2012 and they have been instrumental in helping us upgrade and modernise our systems. Through our close relationship with EBS they have understood the needs of our business and developed a roadmap for us to make significant improvements to our business operations.Read more...
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David BodinEBS were flexible to allow us to meet all our deadlines. When there were challenges getting lines into the new building because of pandemic delays with Open Reach EBS put in a 4G temporary solution to allow the training and installation of Sage 200 to take place. The project was very well run by the whole EBS team. EBS spotted the challenges around Sage 50 and could see how its limitations might hinder our companies growth plans. We were happy with Sage so they recommended Sage 200 with Manufacturing to ensure we had the tools and systems in place for our future.Read more...
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Richard BrownThe HaTS department have been excellent since my time at Agriline Products Ltd. We are a fast moving company who literally cannot afford for our systems to be down for 10 minutes. If they were, then orders would stop coming in via phone and website, and our warehouse would lose time to get orders out the door. When you can be dispatching up to 500 orders per day, then every minute counts. The Hardware department have ensured we can maintain our critical same day despatch policy, all thanks to the Pro-Active support package.Read more...
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Darryl Spencer-HicksSince our first dealings with EBS we have always received outstanding support with hardware and software which other companies fail to provide. EBS is a go to company for any business that wants to invest in growing their own business rather than worrying about their I.T. infrastructure. Dealing with EBS ensures there is a no blame game between software or hardware companies as they deal with it all from the moment you pick the phone up to them, there are not many companies out there today that provide this service. When we originally went with EBS it was with this in mind and the service received has been impeccable. They are a very versatile and dynamic business and not just there to sell but to advise on streamlining our processes and offer the best solutions to an ever-changing company. This is a company that employs knowledge and with this they give excellent advice on all the products and services they provide. This is why after 26 years we still remain a loyal customer as they have proved to be a loyal supplier. EBS to NERO is a “One stop I.T. company”Read more...
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Amy Dyer
EBS have been great in developing our system, and making us feel much more secure in terms of our IT landscape, from many system efficiencies they have helped us implement to hardware improvements which have sped up our systems allowing our staff to use their time more wisely. The regular catch ups we have really make us feel like we are a valued customer and that we are in safe hands as there has always been progress.
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Jessica Tarr
It's been a pleasure working with EBS. I only have positive things to feedback. From start to finish, your communication has been phenomenal. Thanks to all of your hard work, the upgrade of both Sage and SICON was an absolute breeze and completely stress-free.
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Contact Us
For more information about any of your IT or software needs, please get in touch with our experienced and friendly team who will be able to assist you in your next steps.
- IT Solutions
- BMS / ERP Solutions
- Software Development
- IT Support
- Cloud Hosting & Infrastructure
- Cyber Security
A tailored and personal approach to IT.
Request a call back
Customer Portal
Get quick access and updates from the support teams via our very own secure customer portal